Customer Ops & Case Specialist (Outbound Support)
Aquent
Aquent in Phoenix, AZ seeks an operations/customer-experience professional to provide high-touch support for customers and the sales team. This is an internal, non-quota role that partners with Support and sales to ensure smooth case progression. You will manage intake and coordination of support and warranty requests, route cases, generate SKPs, and report on volume and escalation themes. A Bachelor's degree in marketing or equivalent and 5–7 years in customer support or operations are required. #J-18808-Ljbffr Aquent
Vacancy posted 3 days ago
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