Client Experience Coordinator

We are looking for a Client Experience Coordinator to oversee client communications, coordinate travel service details, and ensure every interaction throughout the travel planning and booking process reflects a smooth, professional, and high-quality experience.This is a fully remote position ideal for someone who is organized, dependable, and comfortable managing multiple client workflows independently. Full training and structured onboarding are provided from day one. No prior travel industry experience required.What You'll Do:Oversee ongoing client communications related to travel bookings, itineraries, and service updatesEnsure timely follow-ups, booking confirmations, and status updates are delivered to clientsCoordinate scheduling, travel documentation, and client requests with accuracyProactively identify and resolve issues to maintain a seamless travel experienceMaintain detailed client records and booking information across internal systemsContribute to workflow improvements that support the overall travel operations teamDeliver consistent, professional support throughout every stage of the client's travel journeyWhat Were Looking For:Strong communication, organization, and problem-solving skillsClient service, account management, or customer-facing experience preferred — not requiredComfortable working independently while utilizing provided systems and resourcesDetail-oriented, reliable, and deadline-drivenTech-comfortable and adaptable to new booking platforms and digital toolsMust be a citizen of the US, UK, Australia, Mexico, Spain, or LATAMTechnical RequirementsLaptop or desktop computerReliable broadband internet connectionSmartphone for communication and updatesWhy This Role Stands Out:100% remote flexibilityStructured onboarding and ongoing supportClear processes and systems providedGrowth opportunities within a supportive, team-focused environmentJ-18808-Ljbffr Sunkissedandmoonlitravel