Senior Customer Success Manager - Remote + Unlimited PTO
ZappiStore
Zappi is seeking a Senior Customer Success Manager in Boston to ensure customers derive maximum value from our platform and achieve their research goals. You will collaborate with Sales, Implementation, and Product teams to drive adoption and measurable outcomes.
You will own onboarding, training, and strategic reviews, while targeting retention and expansion across mid-market to enterprise customers. Remote-friendly, with travel as needed to support clients.
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