Group Sales Manager

Group Sales Manager

Gotham FC is seeking a highly motivated and results-driven Group Sales Manager to lead the club's group ticket sales efforts. This position will be responsible for developing and executing strategies that drive group ticket revenue, expand Gotham FC's presence throughout the New York and New Jersey markets, and create memorable experiences for organizations and communities attending matches. The Group Sales Manager will oversee the day-to-day performance, coaching, and development of the Ticket Sales team while also maintaining an active role in prospecting and revenue generation. The ideal candidate is an energetic leader who thrives in a competitive sales environment, holds their team accountable, and is passionate about developing sales professionals.

Key responsibilities include:

• Group Sales Leadership: Lead, coach, motivate, and develop the Ticket Sales team to consistently meet or exceed individual and department revenue goals.
• Revenue Goal Achievement: Take ownership of the club's group ticket sales goals, including group outings, theme nights, fan experiences, hospitality opportunities, and other ticket products.
• Sales Strategy Development: Create and implement comprehensive group sales strategies designed to attract youth sports organizations, schools, businesses, community groups, nonprofits, alumni organizations, and other targeted segments.
• Outbound Sales Execution: Establish clear prospecting expectations and ensure consistent outbound activity through cold calling, emailing, networking, appointments, events, and matchday prospecting.
• Training and Development: Conduct regular sales training, coaching sessions, call reviews, role plays, and one-on-one meetings to strengthen the team's sales skills and support professional growth.
• Performance Management: Monitor sales activity, pipeline development, conversion rates, revenue performance, and individual progress through CRM reporting and regular performance reviews.
• Pipeline and Forecasting: Maintain accurate revenue forecasts, evaluate pipeline health, and develop action plans to address gaps and capitalize on new opportunities.
• Client Relationship Management: Build and maintain strong relationships with group leaders, organizational decision-makers, community partners, and prospective clients to encourage repeat business and long-term growth.
• Matchday and Event Leadership: Support group sales activations, fan experiences, prospecting initiatives, and client service efforts during Gotham FC home matches and community events.
• Cross-Functional Collaboration: Work closely with Ticket Operations, Marketing, Partnerships, Community, Game Presentation, and other departments to successfully execute group programs and promotional initiatives.
• Team Culture: Foster a positive, competitive, accountable, and collaborative sales environment centered on professional development and shared success.
• Perform additional duties and responsibilities as assigned.

Qualifications include:

• Minimum of 3–5 years of experience in ticket sales, including prior success as an Account Executive/Senior Ticket Sales Account Executive or similar revenue-generating role.
• Previous experience mentoring or leading entry-level sales staff preferred.
• Experience with ticketing platforms (SI Tickets and HubSpot preferred).
• Prior experience working in the sports industry is preferred.

Capability & Other Characteristics include:

• Leadership & Coaching Excellence: Demonstrated ability to develop talent, inspire performance, and build a high-achieving sales culture.
• Sales Strategy & Business Acumen: Strong understanding of consultative selling, pipeline management, forecasting, and revenue planning.
• Relationship Building & Communication: Exceptional interpersonal, presentation, and motivational communication skills.
• Drive, Resilience & Adaptability: Highly motivated, results-oriented, and able to thrive in a dynamic, fast-paced sports environment.
• Collaboration & Accountability: Team-first mindset with a commitment to representing Gotham FC's values on and off the field.
• Legally authorized to work in the United States.

Location: Based at Gotham FC's business office, which is located at 15 Exchange Place, Jersey City, New Jersey, on a hybrid working schedule that consists of three core in-office/in-person days (Tuesday, Wednesday, and Thursday) and two non-core days (Monday and Friday), with the option of being in the business office or remote. Ability to attend all home games and any mandatory events as well as away games, as necessary. A willingness to travel for other business-related needs, as they arise. Ability to work at the team's soccer operations office in Whippany, New Jersey, as needed. Gotham FC requires its associates to live in its market, that is, within reasonable commuting distance of Gotham FC's offices, practice facility, and Sports Illustrated Stadium. Gotham FC is an equal opportunity employer and welcomes everyone to our team. We are committed to broadening the pool of qualified talent for consideration, including those who have been historically underrepresented. We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer, and non-binary people, veterans, parents, and individuals with disabilities to apply.

Job type: Full-time, Exempt position

Salary range: $80,000 - $90,000 + discretionary bonus

Benefits: Medical, Dental & Vision benefit plans available for Employee and Family, Employee-funded 401(k) option