Revenue Collections Specialist

Steadfast Contractors Alliance is seeking a detail-oriented and proactive Revenue Collections Specialist to support our growing finance team. This role is responsible for managing accounts receivable collections, maintaining strong customer relationships, and ensuring timely payment of outstanding invoices across multiple divisions. This position plays a key role in supporting the company’s cash flow, financial accuracy, and operational success . The ideal candidate is organized, professional, and confident in communicating with customers regarding account balances and payment expectations. Position Overview The Revenue Collections Specialist will manage the collections process for outstanding invoices, follow up with customers on past-due accounts, and work closely with internal teams to resolve billing discrepancies. This role requires a strong understanding of accounts receivable processes, excellent communication skills, and the ability to balance firmness with professionalism when working with clients. Key Responsibilities Accounts Receivable & Collections Monitor and manage accounts receivable aging reports . Perform daily, weekly, and monthly collections activities on outstanding invoices. Contact customers via phone and email to follow up on past-due balances. Maintain detailed records of all collection efforts and communications. Customer Account Management Build and maintain professional relationships with customers, property managers, and developers. Respond to customer inquiries regarding invoices, statements, and account balances. Resolve payment issues, discrepancies, and disputes in a timely manner. Coordinate with customers to establish payment plans when necessary. Internal Coordination Work closely with account managers, project managers, and operations teams to resolve billing issues. Collaborate with the accounting team to ensure accurate invoicing and payment application. Assist in identifying trends in late payments or recurring billing issues. Reporting & Compliance Provide regular updates on collection status and aging accounts. Assist in preparing reports for leadership on outstanding receivables and cash flow. Ensure all collection activities align with company policies and professional standards. Qualifications Experience Minimum 2–4 years of experience in accounts receivable or collections Experience in construction, landscape, or service-based industries preferred Experience managing high-volume customer accounts Skills Strong communication and negotiation skills Ability to handle difficult conversations with professionalism and confidence Highly organized with strong attention to detail Ability to prioritize tasks and manage multiple accounts Problem-solving mindset with a customer-service approach Technical Skills Experience with accounting software (QuickBooks preferred) Proficiency in Microsoft Excel and Office Suite Experience with job costing or project-based billing is a plus What We Offer Competitive compensation based on experience Opportunities for advancement within a growing organization Supportive and team-oriented work environment Health benefits and paid time off About Steadfast Contractors Alliance Steadfast Contractors Alliance is a fast-growing Florida-based company providing: Landscape Maintenance Irrigation Services Hardscape Construction Environmental and Water Management Services We are committed to operational excellence, strong financial management, and delivering exceptional service to our clients. #J-18808-Ljbffr Steadfastalliance