Business Analyst

Job-ID29509978Reference26-29579Remote50% RemoteHybrid 2-3 days / week onsite at Durham, NCTop 3-4 Required Skills:• Healthcare Insurance experience • Process mapping • Requirements elicitation • Strong Excel/data skills • Excellent documentation • Cross-functional facilitation Nice to have Skills: • Healthcare payer / ASO experience • Billing / Finance workflow experience • Power BI • Jira • SharePoint • Regulatory/compliance implementation • SQL • State-mandate experience • Health insurance assessments/fees • Blue-plan experienceYears of Experience: 3-5Breakdown of Duties/Typical Day:• Document the current state and identify process, ownership, data and control gaps. • Design the future-state operating model across Compliance, Legal, Sales, Finance and Data/Reporting. • Define business and data requirements supporting intake, applicability, reporting, payment, billing, reconciliation and audit. • Establish reusable documentation and governance tools, including process maps, RACI, decision/RAID log and requirements/backlog. • Transition the model into an executable implementation plan that Compliance team and the business can maintain after the contractor exits.Description: • Elicit, document and track requirements for changes to business processes, policies, information, and information systems for intermediate level business problems. • Develop and elicit requirements for departmental and some corporate projects as requested by internal/external customers; prepare business and functional requirements. • Communicate and validate requirements with stakeholders and identified SMEs. • Collaborate with project teams to adhere to solution scope and maintain requirements traceability. • Support and execute business readiness activities including the communication plan to support changes to technology, processes and people. • Develop new procedures, specifications for system changes or recommendations for product and/or process changes. Facilitate the implementation of changes with management and staff. • Design customer feedback mechanisms to gather ongoing information about business processes. Analyze results and creates plans to address weaknesses. • Develop and maintain reporting tools for use in measuring business area performance against metrics/industry benchmarks and ensuring data integrity and systems stability in support of operations management. • Provide timely and accurate access to data, distribute reports and present/explain results to business area supported as well as to other BCBSNC areas. • Work with trainers to develop training programs that target problem areas. • Use industry standard analysis techniques such as data flow modeling, use-case analysis, workflow analysis, business process mapping, functional decomposition analysis/or financial ROI modeling for initiatives that are at an intermediate level. • Support business vendor relationships by documenting business issues, determining project needs, and supporting training as needed. Perform peer reviews of less experienced analysts’ work as needed.Hiring Requirements • Bachelor's degree or advanced degree (where required) • 3+ years of experience in related field. • In lieu of degree, 5+ years of experience in related field.EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”