Assistant Manager Operations
Altar'd State
Who Are We?
Altar’d State is a rapidly growing women’s fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world
.
Our Missi
on
"Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in ne
ed.
Position Over
view
The Assistant Store Leader of Operations leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Operations Leaders drive excellence through increasing sales, finding operational efficiencies, and developing top talent within their
team.P
- eopleFosters a guest-focused team environment through driving volume and anticipating guest
- needsAchieves excellent guest service by role-modeling company service stan
- dardsProactively provides timely feedback to associates, rewards and recognizes performance to drive rete
- ntionHolds self and associates accountable for achievement of financial results and performance stan
- dardsManages conflict and coaches by applying company’s recommended processes, standards and guide
- linesEmpowers and involves associates in decision-making proc
- essesReceives feedback and fosters dialog around solu
- tionsDevelops associates through an individualized approach by matching talent with tasks, delegating, and challenging on re
- sultsFosters team commitment through support, relationship building, and recognizing individual contribu
- tionsLeads by managing through change and adve
- rsityMakes recommendations on hiring, promotions, and terminations of team members based on perfor
mance
P
- rocessConsistently meets or exceeds store and individual goals and contributes to the store’s overall
- goals.Engages our guests and make their shopping experience except
- ional!Co-Leads floor sets/refresh mana
- gementMakes recommendations on hiring, promotions, and terminations of team members based on perfo
- rmanceManages and oversee sche
- dulingManages back of house organi
- zationManages shipment and product prep process (steaming, hanging
- etc.)Plans and manages merchandise markdown p
- rocessManages supply orders, maintenance & cl
- eaningManages Inventory/D
- amagesAudits and manage banking & loss prevention s
- ystemsTrains new associates on operational pro
- cessesCo-manages payroll and responsible for store’s financial perfo
- rmanceResponsible for decisions regarding store operations and pl
- anningControls workflow through successful planning and dele
- gationExecutes task directives within designated time
- framesCompletes opening/closing proc
- eduresAdheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company
- assetsCommunicates effectively with executive
- team.Must be able to lift & carry heavy boxes (up to 3
0 lbs)
Prese
- ntationUtilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximiz
- e salesInterprets Home Office communication through Store Leader / District Leader part
- nershipPartners with the Visual District Leader and Visual Assistant Store Leader to oversee and manage the roll-out of floorsets, window sets, fixture placement and overall visual envir
- onment.Maintains an awareness of brand aesthetic and relevance to the store environment and communicate wi
- th teamCommunicates performance observations and offers feedback to the District
LeaderQualifi
- cations1 year Retail Man
- agementBachelor’s Degree pr
- eferredPhysical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assi
stance.
Stand Out For Goo d, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national
origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following rec
- ognition:#73 in Fortune 100 Best Companies to Work
- For® 2023#4 in Fortune Best Workplaces in Ret
- ail™ 2022#93 in Best Workplaces for Millenni
- als™ 2023#34 in Fortune Best Workplaces for Wo
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