Branch Administrator

Address 90 Bay State Road, Wakefield, MA, 01880, US Compensation $23.00 - $25.00/hour Schedule Full time Job Type Permanent Branch Administrator Opportunity Summary The Branch Administrator is responsible for performing all the facility's office administrative duties and being involved in the day-to-day operations. This role will provide direct assistance and support to the Branch Manager, Service team and support the parts and sales departments. Job Duties Answers and screens all incoming calls and directs them to the appropriate person, taking accurate messages when necessary. Greets all visitors and conducts them to the appropriate area or person. Provides general administrative and clerical support within the organization. Orders office supplies and maintains order and accountability of supply inventory. Performs other duties, including special projects, as needed, and directed. Opens repair orders and creates new customer accounts for technicians. Collects payment that is needed from cash customers. Helps maintain and contact customers with past due invoices. Sets up and maintains DOT driver files for employees. Balances facility cash account (petty cash, daily credit card log deposits, and weekly bank deposits). Supports and covers the service department and parts department when needed. Work with technicians to relay customer information. Assist with Service Department filings, records, and other general office duties. Communicate with technicians on customer concerns and work needed. Administers personnel‑related matters at the facility including preparing new hire paperwork, updating, and maintaining files and computer records for new and existing employees. Work Experience and Qualifications 2+ years of administrative experience in a corporate environment. Strong written and verbal communication skills. Computer and software skills including Microsoft Office Suite. Employee Rewards and Benefits 8 Paid Holidays & 1 Paid Wellness Day Paid Time Off Medical, Dental, and Vision Insurance 401k with a Company Match Company Paid Training Growth and Leadership Opportunities Competitive wages and benefits. AAP/EPE/M/F/Vets/Disabled, DFWP. #J-18808-Ljbffr Pho Prime, LLC