Medical Receptionist

Job Description

Job Description

Front Desk Receptionist – Pain Management Clinic

Overview
Join our growing pain management practice as a Front Desk Receptionist, where you will be the first point of contact for our patients. In this vital role, you will help create a welcoming, supportive environment while ensuring smooth daily operations. Although our practice continues to grow with the community, we remain committed to providing personalized, one-on-one care—treating every patient like family.

Key Responsibilities

• Greet and check in patients with professionalism, warmth, and efficiency
• Schedule appointments and manage provider calendars
• Verify insurance, collect co-pays, and maintain accurate patient records
• Answer phones, respond to inquiries, and direct calls appropriately
• Maintain front office organization and ensure a smooth patient flow
• Assist with patient intake forms and ensure all documentation is complete
• Coordinate communication between patients, providers, and clinical staff
• Uphold HIPAA compliance and protect patient confidentiality

Qualifications & Skills

• Previous front desk or medical office experience preferred (pain management a plus)
• Strong customer service and communication skills
• Familiarity with Electronic Health Record (EHR/EMR) systems
• Knowledge of insurance verification and medical scheduling processes
• Ability to multitask and stay organized in a fast-paced environment
• Compassionate, patient-focused approach with a positive attitude
• Attention to detail and reliability

We are a growing pain management practice serving an expanding community, and we take pride in evolving to meet those needs. Despite our growth, we remain committed to delivering personalized, one-on-one care—treating every patient with the attention, compassion, and respect we would offer our own family. Our team is dedicated to creating a supportive, patient-centered environment where quality care always comes first.

Company Description

We are a growing pain management practice serving an expanding community, and we take pride in evolving to meet those needs. Despite our growth, we remain committed to delivering personalized, one-on-one care—treating every patient with the attention, compassion, and respect we would offer our own family. Our team is dedicated to creating a supportive, patient-centered environment where quality care always comes first.