Restaurant Manager

Operations Manager

$48,000 - $58,000 plus bonus program, daytime hours only, benefits package, paid vacation, weekend availability is a must.

Major Purpose: To act as the Operations Manager who is responsible for supporting the mission, vision and values of First Watch Restaurants through all that he/she does in their role every day.

The Operations Manager will work towards accomplishing stated goals and objectives to achieve desired results while focusing on the long-term profitability of the company while developing restaurant staff.

Major Responsibilities:

• Assist in meeting or exceeding established sales, revenue and profitability goals, SLEBITDA movement in a positive direction
• Provide efficient and professional service at an appropriate level to meet or exceed customers' expectations
• Assist in the management of all revenues, cash or credit and company collateral - properly deposited and accounted for and are secured into the Company's operating bank account
• Ensure the integrity and operational functionality of all POS and security systems and equipment
• Manage all internal/external communications in a timely and effective manner
• Guide team members both front of the house and back of the house staff to meet established objectives
• Ensure that the restaurant equipment is kept in satisfactory working order maintaining the highest degree of usability and cleanliness
• Maintain safe working conditions as required by OSHA and federal, state and local governing bodies
• Communicate with other management, hourly employees, and customers, providing positive feedback and promoting a positive image of the restaurant and good employee morale
• Ability to perform the duties and responsibilities of all positions at the restaurant, proficient in performing such duties, and through instruction and supervision, train and develop both other managers and hourly employees
• Regularly counsels and coaches employees, and has the authority to suspend employees pending review of the situation by the General Manager, or discharge an employee immediately for instances of serious misconduct as defined in the Employee Handbook
• Along with the General Manager evaluates hourly staff via formal evaluations
• Evaluates hourly employees on an on-going basis through proper and effective use of the weekly schedule
• Leads a shift effectively - executes effectively use of the Daily Shift Card and Red Book
• Trains staff in all proper EOD procedures, including check out procedures
• Ensures maintenance of a safe and harassment free workplace
• Takes quick and responsible action in solving problems and able to use reason when dealing with disciplinary issues
• Completes all required paperwork on a timely basis