Service Desk Leader & Quality Assurance Lead
$119k - $140kComputer World Services Corp. (CWS)
A technology services provider based in Washington, DC is seeking a Service Desk Manager. The successful candidate will oversee the operations of the Service Desk, ensuring effective support for end-users. Responsibilities include managing staff, developing performance metrics, and maintaining quality assurance. Qualifications include a Bachelor’s degree, 5 years of Service Desk management experience, and relevant certifications such as CompTIA A+ and ITIL v4 Foundations. This is a full-time, mid-senior level position with a salary of $119,000 - $140,000. #J-18808-Ljbffr Computer World Services Corp. (CWS)
Vacancy posted 5 days ago
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