Fire Alarm Service Technician

Fire Alarm TechnicianRequired Skills & Experience• 7+ years of experience working with fire safety systems • Experience in reading and interpreting blueprints, submittals, and operational/product manuals. • Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices. • High School Diploma or equivalent Ability to follow verbal and written instructions.Nice to Have Skills & Experience• Knowledge on Simplex • NICET 2 certificationJob Description• Receive service calls from the Service Resource Center, including a brief description of equipment/system malfunctions • Contact customer representative and determine equipment/systems problems • Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment • Service, troubleshoot and install many different manufacturers' Fire & Life Safety systems including SimplexGrinnell • Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals • Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer happiness • Complete Service Acknowledgements with accurate coding through communication devices, such as smartphones and laptop computers • Obtain customer signature upon completing service call assignment