Program Manager

Position Summary Time Type: Full Time The Program Manager provides critical support to the Customer, Warehouse Team and Data Center Team. Responsible for being the liaison/direct link to the client in shaping the strategic direction of the program providing analytical performance tracking, project management and continuous improvement support. Principal Accountabilities Acts as a partner to the Client to drive forward PRIMUS goals Drives and facilitates the Americas strategic planning process to achieve productivity and customer goals Drives performance across all sites in the account through a rigorous performance management system that includes tracking and reporting on strategic initiatives, key metrics and escalating risks/issues Responsible for providing timely customer analytics to support strategy and priority initiatives Communicates proactively across business units and organizational layers to gain feedback, buy-in and alignment Challenge assumptions and use program management knowledge and expertise to keep leaders engaged Leads the development of communication strategy and execution of programs to promote company strategy and priorities Supports change management programs linked to the client strategy Lead Warehouse and Data Center Teams to identify, design and implement continuous improvement initiatives Design, develop and report the measurement achievement of continuous improvement initiatives Implementing continuous improvement initiatives that reduce cost of operations and improves service levels, capacity, productivity and quality Building and maintaining strong relationships with internal and external stakeholders Essential Functions Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Knowledge and Skills Candidate requires 2-5 years experience in strategy, tactics, development and facilitation Business or Engineering degree is required. Must demonstrate ability to think strategically and tactically to drive cross-functional initiatives Excellent problem solving and quantitative analysis skills to conduct complex strategic analyses with limited guidance Proven interpersonal and leadership skills to develop strong working relationships at all levels/geographies Ability to multitask and prioritize on an ongoing basis. Comfortable working in a fast-paced, changing environment Strong communication and interpersonal skills with ability to influence and collaborate effectively: team player Strong knowledge of Microsoft Office is required with an emphasis on quantitative analysis (Excel) and the creation of presentations (PowerPoint) Must have proven track record for meeting or exceeding goals #J-18808-Ljbffr DSV Road GmbH