Senior Director, Administrative Operations
Inside Higher Ed
Senior Director, Administrative Operations Location: Tallahassee, FL Employment type: Full-Time, Regular Department: Florida State University – Department of Information Technology Services (ITS) Responsibilities Provide strategic leadership for integrating administrative, financial, and business support functions within ITS. Ensure alignment with university objectives, compliance with policies, and support data‑driven decision‑making. Lead the creation of executive reports, presentations, and performance metrics for the CIO and governance councils. Serve as a trusted advisor to the CIO; participate in enterprise‑level planning, governance, and policy development. Lead cross‑divisional task forces to evaluate operational performance and identify efficiencies. Formulate and execute multi‑year financial and operational strategies aligned with university priorities. Oversee financial planning, budgeting, expenditure management, fiscal reporting, procurement, contracting, and vendor management. Oversee personnel operations, workforce planning, performance management, succession planning, and professional development. Coordinate communications and strategic updates for senior leadership and university committees. Provide executive oversight of warehouse operations, financial audits, inventory control, and equipment auditing. Represent ITS on university committees, statewide councils, and external audits; serve as liaison to partners and stakeholders. Qualifications Master’s degree and five years of experience related to administrative services, or a Bachelor’s degree and seven years of related experience. At least two years of supervisory experience. Preferred Qualifications Experience in Human Resources and Financial services at a higher education or state government entity. Other Information Information Technology Services (ITS) serves as Florida State University’s unified, central technology organization. We support a community of over 50,000 students, faculty, staff, alumni and retirees, providing the core digital foundation that enables the university to teach, learn, research, and operate at scale. ITS delivers secure, reliable, and user‑centered technology services across all academic, administrative and research environments. Following FSU’s technology alignment initiative, ITS now encompasses technology teams across colleges, departments, and specialized units, creating a more consistent, efficient, and collaborative technology ecosystem for the entire university. Our portfolio encompasses essential services, including service desk support, email, networks, voice, classroom and instructional technologies, and web platforms. We also provide advanced solutions for scientific research, digital scholarship, data integration, cybersecurity, and specialized applications that support FSU’s global centers, campuses, museums, and statewide operations. Together, we are building a modern, people‑first technology organization that supports FSU’s long‑term goals in innovation, research growth, and student success. One of the nation’s elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news! FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment‑related perks. How To Apply If qualified and interested in this specific job opening, apply at . Current FSU employees may apply via myFSU > Self Service. Applicants must complete the online application with all applicable information, including work history up to ten years and education details. Considerations This is an A&P position. This position requires successful completion of a criminal history background check. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer. #J-18808-Ljbffr
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