Intermediate Vendor Liaison

: Job Family Vendor Management Who We Are Transamerica has been helping people feel better about the future for more than 100 years. We provide investment, retirement, and life insurance solutions to more than 11 million customers throughout the U.S. But the way we see it, our responsibility goes beyond our clients' accounts. We're in the business of helping people live well and empowering them to create a better tomorrow through the financial and health-related habits they form today. We help people prepare by providing solutions that consider the whole picture. What We Do Transamerica is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, Employee Benefits, and Financial Assets), which are supported by Transamerica Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People, Places & Brand; Risk; and Technology). Summary The Vendor Liaison Group serves as the single point of contact for approved vendor contracts and vendor compliance for the Operations organization. Responsible for vendor oversight, vendor execution, and strategic oversight for vendors providing services to operations, onshore/offshore staff augmentation, and other forms of operational engagement services, as well as the vendor needs for other business organizations. Responsibilities:

• Serve as the liaison between organization management and vendors to ensure vendor partners are effectively managed and contracts are fully leveraged.
• Assist in developing and maintaining successful working relationships with vendor representatives.
• Help with analyzing vendor performance data on a regular basis and perform follow up activities to ensure vendors adhere to company quality measures.
• Work with management in developing internal and external (vendor) SLAs and metrics necessary for monitoring the results of vendors.
• Work with management to determine internal and external (vendor) reporting requirements and enforce the delivery of accurate and timely information.
• Participate in regular performance reviews with vendors and communicate needed improvements.
• Develop company guidelines and best practices for vendor management and viability measures.
• Monitor the results and identify needed improvements through request for feedback.
• Assist the organization in the application of vendor selection criteria processes and develop the RFP.
• Work with legal and organization management to drive contractual or legal agreements through negotiation to final execution.
• Assist in ongoing management and oversight for vendor contracts once executed.
• Work with various organizations for the completion of procurement, on-boarding and payment processing activities.
• Develop opportunities to influence strategic vendor direction/initiatives to ensure they are aligned with the needs of the organization and drive year over year performance improvements from these vendors.

Qualifications:

• Bachelor's degree in Business or related field, or an equivalent combination of education and work experience.
• Minimum 0-2 years' experience in a vendor liaison/management or similar role.
• Excellent organizational skills and ability to work independently.
• Strong communication and listening skills.

Preferred Qualifications:

• Demonstrated understanding of vendor management concepts and implementation techniques including contract negotiation and vendor performance monitoring.
• Experience in vendor pricing methods such as rate cards and pricing methodologies.
• Knowledge of industry best practices in contract negotiation.
• Demonstrated ability to define and manage vendor management processes.
• Ability to prepare and effectively lead negotiation sessions.
• Ability to facilitate meetings and effectively lead discussions.
• Ability to build and maintain effective working relationships with all levels of management and staff.
• Strong analytical skills.

Working Conditions:

• Hybrid employees will need to work at a Company office location at times and a remote work location (typically their home) at times.

This is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits

• Competitive Pay
• Bonus for Eligible Employees

Benefits Package

• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities

Health and Work/Life Balance Benefits

• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
• Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• College Coach Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs
• Peer Recognition Program (BRAVO)

Inclusion & Diversity Transamerica has made a strong commitment to inclusion and diversity, and we are proud to be an organization where all perspectives are valued. Transamerica has earned recognition for its strong efforts year-over-year, including from the Human Rights Campaign's Foundation Corporate Equality Index, the Diversity Best Practices Inclusion Index, and Seramount's “100 Best Companies” list. In addition, as part of Transamerica's commitment to maintaining an inclusive workplace, the company sponsors employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees and provide a supportive environment for raising diversity awareness and promoting inclusive behavior. Giving Back Transamerica believes our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a combination of financial grants and the volunteer commitment of our employees, this foundation supports nonprofit organizations focused on the education, health, and well-being of the communities where we live and work. Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Aegon's roots go back more than 175 years to the first half of the nineteenth century. Since then, Aegon has grown into an international company, with businesses in the Americas, Europe, and Asia. Today, Aegon is one of the world's leading financial services organizations, providing life insurance, pensions, and asset management. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.