Residential Loan Officer

Job Summary The Residential Loan Officer plays a key role in building and growing customer relationships while guiding borrowers through the mortgage application process. This role offers the opportunity to expand your industry network, develop expertise across banking products, and make a meaningful impact in the communities we serve. Key Accountabilities Develop and maintain relationships with real estate professionals, builders, attorneys, and other referral sources to generate new business. Conduct compliant mortgage pre‑qualification interviews and recommend loan solutions aligned to customer needs. Manage residential mortgage loan applications from origination through processing while ensuring regulatory and policy compliance. Proactively follow up on leads and maintain a strong pipeline of prospective borrowers. Partner with customers to identify additional banking needs and refer or cross‑sell appropriate products and services. Promote mortgage lending programs within the community, including outreach to low‑to‑moderate income individuals and underserved areas. Collaborate with internal processing teams to support timely and efficient loan closings. Prepare and maintain accurate records and reports related to loan origination and customer activity. Education & Experience Bachelor’s degree or equivalent combination of education and experience. 1+ years of residential mortgage processing or loan origination experience within a financial institution or mortgage banking company. Ability to meet S.A.F.E. Act registration requirements and maintain compliance with applicable regulations. Successful completion of a credit check in accordance with RegulationZ requirements. Preferred Experience Building referral networks within the real estate or financial services industry. Knowledge of mortgage lending products, compliance standards, and community outreach initiatives. Strong relationship‑building, communication, and customer service skills. Benefits Competitive salaries with professional development and advancement opportunities. Retirement savings including 401(k) and pension plans. Paid time off to volunteer in your community. Well‑being programs and incentives. Parental leave, employee stock purchase plan, military benefits. Personal banking, loan, investment, and insurance benefits. Pay Range $17.00 – $25.85 per hour. Actual pay may vary based on work location, skills, experience, education, and qualifications for the role. Compliance Statement Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Associated Bank complies fully with all applicable enterprise policies and procedures and all relevant laws, including the Bank Secrecy Act, and follows reporting obligations for suspicious activity, customer complaints, ethical concerns, and has an anonymous ethics hotline. Additional assistance is provided throughout the application, interview and hiring process. Please contact View email address on click.appcast.io if you need an accommodation at any time during the process. Associated Banc‑Corp participates in the E‑Verify Program. #J-18808-Ljbffr Associated Trust Company, NA