Program Manager, Business Insights and Analytics

Role Description

At xCures, clinical data curation is defined cross-functionally between product and technical teams. This role owns the layer beside it: the operational and transactional data generated when internal and external customers interact with our platform. You’ll turn that activity into governed, well-defined, trusted information the business runs on.

Reporting to the Strategic Program Manager, you'll own the data glossary and governance layer end to end as a senior individual contributor. If you want a seat where you set the standards rather than inherit them, and where your work is the reason every downstream team can trust its numbers, this is it.

Key Responsibilities:

• Own the enterprise data glossary and business definitions, keeping them aligned with the curation scope set by the core product team.
• Establish and maintain data governance policies, quality controls, and business-rule validation rules, ensuring downstream data stays trustworthy and consistent across every consumer.
• Determine which datasets are fit for use and enforce one source of truth, so every team analyzes from the same core tables.
• Map and document business data lineage from the product data layer to each stakeholder function, showing what each field means downstream and where it originates.
• Serve as the analytics partner across the business, translating their data needs into governed, reusable definitions and reporting.
• Train and support business users on accessing, interpreting, and using approved datasets and dashboards (e.g., revenue and financial data mappings), serving as the bridge between technical data teams and business stakeholders.
• Investigate data anomalies and historical gaps, own the escalation path for data quality issues to the appropriate technical owner, and build structural controls that prevent them from recurring.
• Support external-facing data consumers with governed, well-documented definitions they can trust.
• Partner with the product team and the Senior Director, Informatics on changes to the underlying data model, assessing downstream impact on business definitions and reporting before rollout.

Qualifications

• 5+ years, or equivalent depth owning a data governance or BI function.
• Proven track record building and maintaining data glossaries, business definitions, and metadata documentation.
• Strong SQL and hands-on experience with modern BI and reporting tools such as Tableau, Power BI, or Looker.
• Demonstrated ability to partner across functions (such as finance, sales, revenue operations, customer success, data science, medical affairs) and translate their needs into governed, reusable data.
• Able to make complex data understandable to non-technical stakeholders, in writing and verbally.
• Comfort operating independently, owning a function end to end, and driving adoption across teams without direct reports.

Requirements

• Experience in healthcare data or another regulated data environment (Bonus Points).
• Familiarity with data modeling and transformation tooling (e.g. dbt, Dataform, or similar) (Bonus Points).
• Exposure to external-facing or customer-delivered data products (Bonus Points).

Benefits

• Remote-First
• Paid Time Off and 13 Company Holidays
• Equity Package
• Paid Parental Leave
• Medical, Vision, and Dental
• Employer HSA Contribution
• Employer 401(k) Match
• STD, LTD, Life Insurance and Critical Illness Plans
• Employee Assistance Program
• Adoption Assistance
• Company Offsites
• Monthly Internet Allowance
• Professional Development Funds
• And more!

Compensation

The anticipated base salary range for this role is $115,000 to $143,000.

Additional Considerations

We recognize that people bring a wealth of experience and talent beyond just the requirements listed in a job description. Diversity of experience and skills, combined with a shared passion for healthcare, is what drives us to innovate. We welcome candidates from all backgrounds and encourage you to apply, even if you don’t meet every qualification listed. xCures is an equal opportunity employer, committed to creating an inclusive environment for all employees.

Agency Notice

xCures does not accept unsolicited resumes from staffing agencies, search firms, or other third-party recruiters. Any resumes submitted without a signed, active agreement with xCures will not be considered, and no fee will be paid in the event of a hire.