Program Manager, Flight Training Analytics and Strategy

How you'll help us Keep Climbing (overview & key responsibilities)

The Program Manager, Flight Training Analytics & Strategy, plays a critical role in taking complex, ambiguous business challenges and translating them into clear, actionable insights that inform leadership decision-making. This role sits at the intersection of analytics, strategy, and execution – bringing together data, business context, operational considerations, and technical inputs to drive well-informed decisions.

As Program Manager of the Flight Training Analytics & Strategy team, you will be accountable for both strategic insight and disciplined execution—leading complex initiatives from problem framing through leader readout and implementation alignment.

As Program Manager of the Flight Training Analytics & Strategy team, you will be expected to:

• Evaluate performance, risks, opportunities, and trade-offs using a mix of quantitative analysis, qualitative inputs, and strategic frameworks

• Design, build and own models to support planning, forecasting, and scenario analysis, integrating data, operational realities, and stakeholder perspectives

• Ensure models and analysis are transparent, well-documented, and scalable for reuse

• Lead end to end strategic and analytics initiatives, from scoping and approach definition through delivery and leader readout

• Create concise, compelling one-pagers and presentations that translate complex work into clear narratives and recommendations

• Manage project plans, timelines, dependencies, and deliverables across multiple concurrent workstreams

• Coordinate inputs from cross-functional partners to ensure alignment, momentum, and high-quality outputs

• Identify risks, gaps, or changes in direction early and adjust plans to keep work moving forward

• Help connect our analytics, automation strategy, and business leaders to ensure solutions are feasible, scalable, and aligned with capabilities

• Serve as a thought partner and mentor to other team members, raising the bar on problem structuring, execution, and communication

• Practice safety conscious behaviors in all operational processes and procedures.     

What you need to succeed (minimum qualifications)

• Minimum 5+ years of relevant experience

• Strong experience leveraging modeling, forecasting, and scenario analysis (Excel, Google Sheets, or equivalent; SQL and/or Python, or other database interface tools and/or languages

• Demonstrated ability to lead cross-functional projects and influence without authority

• Proven experience producing executive-ready one-pagers and presentation decks

• Strong leadership skills, presentation skills, written and oral communication skills, positive attitude and able to manage change successfully in a fast-paced environment

• Possess analytical thinking skills, be a self-starter and be a quick learner

• Proven track record of successfully working in a cross-departmental team environment, delivering results on time and on budget

• Strong business acumen and excellent communication skills with senior management, employees, FAA Reps, union officials, vendors, customers

• Openness to feedback from, and ability to prioritize the needs of, a diverse set of stakeholders

• Demonstrable experience with conflict resolution, problem solving and communicating with tact and diplomacy

• Ability to lead, manage, and communicate to all levels within the organization

• Analytical and problem-solving skills, with experience leveraging data to drive decision-making and prioritization

• Flexibility and availability to travel, as well as to perform periodic after-hours and weekend work

• Performing satisfactorily in current position

What will give you a competitive edge (preferred qualifications)

• Bachelor’s degree in analytics, economics, finance, statistics, business, or a related field

• Exceptional storyteller

• Outside of the box thinking

• Strong organizational, project management, and personal management skills

• Exceptional ability to structure ambiguity and reduce complexity into actionable frameworks

• Highly preferred: curiosity, sense of humor, willingness to try new ideas, and persistence in the face of adversity

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

Competitive salary, industry-leading profit sharing program, and performance incentives

• 401(k) with generous company contributions up to 9%

• Paid time off including vacation, holidays, paid personal time, maternity and parental leave

• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits

• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages

• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health

• Domestic and International space-available flight privileges for employees and eligible family members

• Career development programs to achieve your long-term career goals

• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint

• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies

• Recognition rewards and awards through the platform Unstoppable Together

• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here