Customer Experience Lead - Store Ops & Coaching
$20 - $25 per hourJCPenney
JCPenney is seeking a Customer Experience Supervisor in Richmond, Virginia, responsible for driving sales growth and leading a team. This role involves ensuring exceptional customer service experiences, training cashiers, and managing store operations effectively. The ideal candidate will exhibit strong leadership skills, demonstrate accountability, and embrace a growth mindset. A competitive benefits package is offered, along with an hourly pay range of $20 to $25. #J-18808-Ljbffr JCPenney
- ...Customer Service Team Lead We are seeking an experienced Customer Service Team Lead to oversee daily... ...for supervising team activities, coaching representatives, handling escalations... ...service expertise and prior team lead experience. Key Responsibilities Supervise...SuggestedWork at office
$14.5 per hour
...Full-Time Customer Experience Lead If you want an exciting job with one of the largest off-price... ...retailers in the nation, join the Burlington Stores team as a Full-Time Customer... ...for helping others Ability to lead, coach, and motivate associates in a fast-paced...SuggestedHourly payFull timePart timeFlexible hoursShift workNight shift- JCPenney is looking for a Customer Experience Supervisor in Richmond, VA, to drive sales growth by leading and coaching associates. You will enhance customer service standards, manage checkout processes, and oversee training initiatives for team members. This role requires...Suggested
- ...advantage that enhances the entire trip experience. Faye’s whole-trip protection,... ...’re Looking For We’re looking for a Customer Experience Team Lead to manage and mentor a team of agents... ...You’ll also play a critical role in coaching, mentoring, and developing agents, handling...SuggestedWork at officeImmediate startShift work
- Withfaye in Richmond, Virginia, is seeking a Customer Experience Team Lead to oversee daily operations and mentor a team of CX agents. The role... ...of experience in a customer support environment, strong coaching skills, and the ability to work in a fast-paced, data-driven...SuggestedShift work
$14.75 - $15.25 per hour
...Distribution Centers or Retail Stores-TJ Maxx, Marshalls,... ...100 company and the world's leading off-price retailer.... ...for promoting an excellent customer experience. Oversees a team of Associates... ...end principles Trains and coaches Associates on personalizing...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift- ...essential products for our customers in a wide variety of end markets... ...best-in-class customer experiences and differentiated products... ...training, assigning, scheduling, coaching, counseling, and... ...environment ~3+ years of experience leading a customer service team ~...Full timeWork experience placementWork at office
- ...'s the heart of our communities. It's leading with care, creating spaces where residents... ...of Service by providing outstanding customer experiences, maintaining a high level of... ...role assists the Community Manager in coaching, developing, and leading the team, with...Work at officeLocal areaImmediate startWeekend work
$86.7k - $173.3k
...spectrum of healthcare, with leading businesses and products in diagnostics... ...of Senior Supervisor, Customer Service is within our... ...volumes, and overall customer experience. It uses data insights to optimize... ...leads hiring, training, and coaching of frontline teams and collaborates...WorldwideFlexible hours- Dollar Tree Stores in Highland Springs, VA is seeking a Merchandise Assistant Manager to join our store leadership team. You’ll... ...Manager to drive merchandising, freight processing, and positive customer experiences. This full-time role requires strong communication, team...Full time
$111.8k - $173k
...need care—and we bring those experiences with us to work in serving our... ...the people that make up our customers, colleagues, and communities.... ...serve as a leader of leaders, coaching and developing frontline... ...efficiency, and business results.Lead and develop frontline leaders...Full timeWork at officeLocal areaRemote work$16 - $24 per hour
Join to apply for the PT Customer Service Leader - Office Assistant... ...Richmond-9157 Staples Mill Road Store Code: Store 00297 Front End (... ...and affordable shopping experience to the communities we serve since... ...the task of the customer lead as needed to ensure service standards...Full timeWork at officeFlexible hours- ...Address: USA-VA-Richmond-5620 Hull Street Store Code: Store 01156 Front End (7218988)... ...an easy, fresh and affordable shopping experience to the communities we serve since 1957.... ...0 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic...Flexible hours
$20 - $25 per hour
...Customer Experience Supervisor As the Customer Experience Supervisor you are accountable... ...profitable sales growth by leading and engaging associates, coaching associates on customer service, leading... ...activities throughout the store. Models and holds team accountable...Hourly payWorldwideShift work$14.5 per hour
...environment, join Our Burlington team as a Customer Service Lead ! Overview: As the... ..., under the guidance of the Assistant Store Manager and Customer Service... ...customers to create a positive shopping experience, proactively solving problems professionally...Hourly payPart timeFlexible hoursNight shiftEarly shift- ...excellence in resident and customer satisfaction, team... ...operations but also inspires, coaches, and develops a high-... ...the Community Director leads with accountability,... ...(OneSite, AIRM, Ops Technology). Strong... ...Marketing preferred. ~ Experience: ~1-3 years of residential...For contractorsWork at officeLocal areaImmediate startNight shiftWeekend work
- ...Lead Retail Guide At Orvis, our Sales Associates... ..., and guiding customers on their outdoor adventures... ...Working alongside the Store Manager, you will:... ...exceptional customer experience Demonstrate our core... ...Confidence in observing and coaching selling opportunities...
$15.5 per hour
...exceptional, supportive, winning work experience for all our Teammates. By... ...first, we ensure delighted customers, successful car washes, and... .... If you love cars, enjoy leading others, and thrive in a fast-... .... Assisting with team coaching, ensuring all teammates adhere...Hourly payWork experience placement- ...about retail and home design, Store Leaders drive results... ...performance. In this role, you'll lead a high-performing team... ...dedicated to delivering exceptional customer experiences and driving profitability.... ...new processes, and coaching future leaders, you'll build...Hourly payFull timeWork at officeLocal areaFlexible hoursNight shift
- J.Jill is seeking a dedicated Sales Lead to support store leadership in driving sales and delivering an exceptional shopping experience in Richmond, VA. You will nurture customer relationships, train team members, and contribute to meeting sales targets while maintaining...
$90k - $110k
...Universal®, North America’s leading security and facility services... ...impacts the communities and customers we serve. Job Description... ...The ideal candidate will bring experience in customer success, client success... ...Prior experience building, coaching, or leading customer success,...Contract workLive inWork at officeLocal areaRelocation- ...a hospitality-level resident experience . This role blends traditional... ...service. As the community’s lead operator and brand ambassador... ...leasing through daily coaching, call conversion metrics, and... ...sources, team closing ratios, and customer journey insights; adjust tactics...Local area
- ...Dash In as our Guest Experience Manager! Why You Should... ...food service. As a leading convenience brand, Dash... ...collaborate with the Store Manager to build a high... ...measured by sales growth, customer feedback, brand... ...Excellent interpersonal and coaching abilities. Detail-...Full timeTemporary workNight shift
- Starbucks Coffee Company in Richmond, VA is seeking a store leadership professional to guide a team in delivering warm customer experiences and driving sales. You will model craft, coach partners, and ensure operations run smoothly from opening to closing. The role emphasizes...
$13 - $14 per hour
...Shift Leader at our VCU store located at 918 W Grace... ...and interacting with customers it will also mean... ...that your prowess as a leading Insomniac attributes to... ...guests throughout their experience within our bakeries... ...assisting in the training and coaching of team members...Part timeWork experience placementFlexible hoursShift workNight shift- Faye is seeking a Customer Experience Team Lead in Richmond, Virginia, to manage and mentor a team of 10-15 agents. You will oversee daily operations... ...of experience in customer support leadership, strong coaching skills, and a data-driven mindset. Familiarity with tools...
$17 - $20 per hour
Vuori is seeking a Retail Store Inventory Lead at Short Pump Town Center. The role leads the store's inventory program, coordinating with the Store Manager and Assistant Manager to ensure accurate counts, smooth restocking, and organized back-of-house operations. The position...Hourly payFull time$16.5 per hour
...Descriptions & requirements About the role: As a Customer Service Coordinator for TQL, you will receive extensive training... ...processing as needed What you need: 1+ year customer service experience preferred Hall of fame work ethic with a history of...H1bWork at office- ...Customer Service Travel Coordinator (Remote) About the job Customer Service Travel Coordinator (Remote) About the Role We are... ...role, you will assist clients with planning and booking travel experiences while delivering exceptional customer service from start to finish...Remote workFlexible hours
- ...Richmond Department of Public Utilities - Customer Service Division is seeking qualified... ...employee performance; Developing and executing coaching plans based on employee's needs and as... ...by management. MINIMUM TRAINING AND EXPERIENCE: Associate's degree in business,...Work at officeNight shiftWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Lead - Store Ops & Coaching. Be the first to apply!
- customer success team lead Richmond, VA
- customer service coordinator Richmond, VA
- customer service team manager Richmond, VA
- customer experience team leader Richmond, VA
- customer experience lead Richmond, VA
- customer success coordinator Richmond, VA
- customer success lead Richmond, VA
- customer service team lead Richmond, VA
- customer engineer Richmond, VA
- customer liaison Richmond, VA


