Customer Experience Lead: Coaching and Checkout Excellence
JCPenney
JCPenney is looking for a Customer Experience Supervisor in Richmond, VA, to drive sales growth by leading and coaching associates. You will enhance customer service standards, manage checkout processes, and oversee training initiatives for team members. This role requires strong leadership skills and the ability to foster a positive work environment while ensuring performance meets company goals. Eligible associates will receive a competitive benefits package, including medical coverage and a 401(k) plan. #J-18808-Ljbffr JCPenney
Vacancy posted 15 hours ago
Similar jobs that could be interesting for youBased on the Customer Experience Lead: Coaching and Checkout Excellence in Richmond, VA vacancy
- ...Customer Service Team Lead We are seeking an experienced Customer Service Team... ...supervising team activities, coaching representatives, handling... ...expertise and prior team lead experience. Key Responsibilities... ...Microsoft Office proficiency (Excel, Word, Outlook) ~ Strong...SuggestedWork at office
TalentBridge
Richmond, VA2 days ago - ...enhances the entire trip experience. Faye’s whole-trip protection... ...For We’re looking for a Customer Experience Team Lead to manage and mentor a team... ...play a critical role in coaching, mentoring, and developing... ...maintaining a team culture of excellence Excellent communication...SuggestedWork at officeImmediate startShift work
$20 - $25 per hour
...Customer Experience Supervisor As the Customer Experience Supervisor... ...sales growth by leading and engaging associates, coaching associates on customer... ...and delivering company checkout experience strategies... ...Takes responsibility for excellent customer experiences and...SuggestedHourly payWorldwideShift work$86.7k - $173.3k
...spectrum of healthcare, with leading businesses and... ...calendar year. An excellent retirement savings plan... ...of Senior Supervisor, Customer Service is within our... ...and overall customer experience. It uses data insights... ...hiring, training, and coaching of frontline teams and...SuggestedFull timeWorldwideFlexible hoursShift work- ...essential products for our customers in a wide variety of... ...-in-class customer experiences and differentiated products... ...This leader must have excellent interpersonal skills... ..., scheduling, coaching, counseling, and disciplining... ...+ years of experience leading a customer service...SuggestedFull timeWork experience placementWork at office
AdvanSix
Richmond, VA13 days ago $14.5 per hour
...Stores team as a Full-Time Customer Experience Lead ! Overview: As a Customer... ...Lead by example to deliver excellent customer service across the... ...-end operations, including checkout flow and line management Direct... ...others Ability to lead, coach, and motivate associates in...Hourly payFull timePart timeFlexible hoursShift workNight shift$20 - $25 per hour
JCPenney is seeking a Customer Experience Supervisor in Richmond, Virginia, responsible for driving sales growth and leading a team. This role involves ensuring exceptional customer service experiences, training cashiers, and managing store operations effectively. The...Hourly pay- Withfaye in Richmond, Virginia, is seeking a Customer Experience Team Lead to oversee daily operations and mentor a team of CX agents. The role... ...of experience in a customer support environment, strong coaching skills, and the ability to work in a fast-paced, data-driven...Shift work
- ...heart of our communities. It's leading with care, creating spaces... ...by providing outstanding customer experiences, maintaining a high level... ...assists the Community Manager in coaching, developing, and leading... ...experience preferred. Excellent multitasking, organization,...Work at officeLocal areaImmediate startWeekend work
Multifamily Management
Richmond, VA2 days ago $111.8k - $173k
...care—and we bring those experiences with us to work in... ...people that make up our customers, colleagues, and communities... ...a leader of leaders, coaching and developing... ...will drive operational excellence, talent development, customer... ...and business results.Lead and develop frontline...Full timeWork at officeLocal areaRemote work$30.16k - $31.2k
...Fortune 100 company and the world’s leading off-price retailer. Job Description:... ...Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at... ...on front end principles Trains and coaches Associates on personalizing the customer...Hourly payFull timeTemporary workLocal areaHome officeFlexible hoursNight shift$90k - $110k
...Universal®, North America’s leading security and facility... ...the communities and customers we serve. Job... ...candidate will bring experience in customer success, client... ...satisfaction Excellent communication and presentation... ...experience building, coaching, or leading customer...Contract workLive inWork at officeLocal areaRelocation- ...hospitality-level resident experience . This role blends... ...service. As the community’s lead operator and brand... ...leasing through daily coaching, call conversion metrics... ...team closing ratios, and customer journey insights;... ...RealPage OneSite, Knock, Excel, and digital marketing...Local area
- Join Dash In as our Guest Experience Manager! Why You Should... ...quality food service. As a leading convenience brand, Dash... ...measured by sales growth, customer feedback, brand standard... ...Familiarity with POS technology. Excellent interpersonal and coaching abilities. Detail-...Full timeTemporary workNight shift
$16.5 per hour
...requirements About the role: As a Customer Service Coordinator for TQL, you will... ...level of professionalism Provide excellent customer service to internal and external... ...What you need: 1+ year customer service experience preferred Hall of fame work ethic...H1bWork at officeTotal Quality Logistics
Richmond, VA1 day ago- ...property-setting the tone for excellence in resident and customer satisfaction, team... ...operations but also inspires, coaches, and develops a high-performing... ..., the Community Director leads with accountability,... ...Marketing preferred. ~ Experience: ~1-3 years of residential...For contractorsWork at officeLocal areaImmediate startNight shiftWeekend work
Multifamily Management
Richmond, VA1 day ago - ...enhancing the resident experience, managing operations,... ...providing exceptional customer service. Key Qualifications... ...Office (Word, Excel, Outlook) and familiarity... ...are met promptly. Leading marketing efforts,... ...with strong leadership, coaching, and time management skills...For contractorsWork at officeFlexible hours
Thalhimer Multifamily
Richmond, VA2 days ago - ...Gateways or Stations Team within the Customer Experience Division.Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members... ...of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.Has USPS...Work at officeLocal areaFlexible hoursRotating shift
American Airlines
Richmond, VA5 days ago $15.5 per hour
...exceptional, supportive, winning work experience for all our Teammates. By... ...first, we ensure delighted customers, successful car washes, and... .... If you love cars, enjoy leading others, and thrive in a fast-... .... Assisting with team coaching, ensuring all teammates adhere...Hourly payWork experience placement$18 per hour
Insight Global is looking for a Customer Support Coordinator to join a client's team in the... ..., Virginia area. Required Skills & Experience 1-2 years of experience in a similar role... ...service experience Microsoft Office Suite (excel) Nice to Have Skills & Experience...Hourly payFull timeContract workWork at office$18 per hour
...TAKES FLIGHT — BECOME A CUSTOMER SERVICE SUPERVISOR... ...committed to being a leading provider of commercial... ...and efficient passenger experience. This role involves overseeing... ...a culture of excellence in customer service delivery... ...feedback and coaching Address and resolve escalated...Hourly payPart timeLocal areaFlexible hoursShift workNight shift- ...Director, Client Services, you will lead strategic client... ...loyalty programs that drive customer engagement and grow enterprise... ...strategic vision with operational excellence, requiring strong leadership,... ...create differentiated consumer experiences. How you will make an impact...Remote workFlexible hours
- Receptionist / Customer Care Coordinator Loyalty Automotive - Loyalty Collision Center West... ...in delivering an exceptional customer experience while helping keep our collision center... ...communication and customer service skills. Excellent organizational and multitasking...
- Faye is seeking a Customer Experience Team Lead in Richmond, Virginia, to manage and mentor a team of 10-15 agents. You will oversee daily operations... ...of experience in customer support leadership, strong coaching skills, and a data-driven mindset. Familiarity with tools...
$18.5 - $23.13 per hour
...Front End Lead Oversees the frontline... ...Front End Manager. Coaches, teaches and develops... ...members to ensure excellent member service.... ...membership/member experience goals and results.... ...Provides excellent customer service to our... .... Manages self-checkout lanes and scan and...$47.49k - $67.14k
...terminations; Assigning work and coaching service technicians;... ...performance. Evaluating customer satisfaction in the servicing... ...procedures. MINIMUM TRAINING AND EXPERIENCE: Requires high school... ...department; Commitment to delivering excellent customer service; Strong...Work experience placementLocal areaWeekend work$16 - $24 per hour
Join to apply for the PT Customer Service Leader - Office Assistant... ...fresh and affordable shopping experience to the communities we serve... ...Manual, maximizing sales through excellent customer service. Duties And... ...the task of the customer lead as needed to ensure service standards...Full timeWork at officeFlexible hours- ...an easy, fresh and affordable shopping experience to the communities we serve since 1957.... ...associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic... ...Manual, maximizing sales through excellent customer service. DUTIES AND RESPONSIBILITIES...Flexible hours
Food Lion
Richmond, VA3 days ago - ...West Brd St - Responsibilities: Lead day-to-day customer service initiatives; Inspire, motivate, and coach associates to provide... ...focus and ensure fast, friendly checkout; Interact with customers to create a positive shopping experience and resolve issues professionally...Part time
Burlington
Richmond, VA2 days ago - ...Customer Service Travel Coordinator (Remote) About the job Customer Service Travel Coordinator (Remote) About the Role We are... ...role, you will assist clients with planning and booking travel experiences while delivering exceptional customer service from start to finish...Remote workFlexible hours
Camirand Travel
Richmond, VA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Lead: Coaching and Checkout Excellence. Be the first to apply!
Related searches
- customer success team lead Richmond, VA
- customer service coordinator Richmond, VA
- customer service team manager Richmond, VA
- customer experience team leader Richmond, VA
- customer experience lead Richmond, VA
- customer success coordinator Richmond, VA
- customer success lead Richmond, VA
- customer service team lead Richmond, VA
- customer engineer Richmond, VA
- customer liaison Richmond, VA