Production Supervisor Service Dispatcher

Job Description

Job Description

At Bretz RV & Marine, our culture is more than words. It is visible in each leader’s commitment to our company’s core values of passion, teamwork, growth, family, and profitability. With multiple locations across Montana, Washington, and Idaho, Bretz RV & Marine is the largest dealership in a five-state area, and we are growing rapidly. Here at Bretz, we are more than a team; we are a community. The Bretz community brings the company’s values to life while delivering exceptional outcomes. We pride ourselves on hiring and developing employees who demonstrate a passion for what they do, loyalty to the company and our commitment to our customers, and a drive to succeed individually and as a team. At Bretz, we offer you more than just a job. We offer you the chance at an exciting and rewarding career that you will genuinely enjoy. We value excellence, integrity, and hard work from every employee to deliver Bretz's high standards and performance to all our customers.​

Our busy dealership is in need of a shop dispatcher. The ideal candidate for this position would be high energy, fast-paced, organized, and be able to work under pressure. This is a very rewarding position for the right person, that person should come from a mechanical background, be professional, responsible, and have an excellent work ethic. If this sounds like you, then this career path is for you.

Job Responsibilities

• Manage work orders and distribute them to RV technicians
• Communicate with Service Manager, Shop Foreman, and Service Writers to keep them informed at all times of available shop capacity.
• Review all repair orders, determine the time required to perform work, and when work is to be started so that it is finished promptly.
• Communicate with lot porters to have RV’s moved in and out of the shop safely and efficiently, assist with moving when needed
• Perform quality control checks
• Maintain strict adherence to dealership policies on RV care and operation
• Attend company and factory training
• Keep current with factory technical bulletins
• Answer service phone calls and follow up when needed

Education and/or Experience

• High school diploma and/or graduate of an applicable trade school in a mechanical or construction field.  
• 6 months related experience as a shop dispatcher and/or training; or equivalent combination of education and experience.  
• Must have proven leadership skills and abilities
• Strong computer, typing and communication skills are a must. 
• RV Technician Certification school is provided when you join our team, most of which is provided on-site, however, some travel may be required.

Certificates, Licenses, Registrations

• Driver License required
• Clean and insurable driving record

Compensation

• $55,000 to $65,000 Annually
• Salary + Commission

Schedule

• 4 days on 4 days off
• Full-time

Physical Requirements

• Frequent walking, bending and stooping
• Prolonged sitting
• Climbing ladders and standing on RV roofs

Benefits (eligible full-time team members)

• Competitive pay and growth opportunities

• Medical, dental, and vision plan options

• 401(k) with employer match

• Profit sharing

• Employee discounts

• On-site employee daycare (select locations)

• Employee borrow program (take a camper and go camping)

• Holiday pay and time off benefits vary by role and policy

Disclosure : This list is not exhaustive. Benefits are governed by plan documents and company policy, and may vary by position, location, and employment status. Eligibility may include waiting periods, hours-worked requirements, and other conditions, subject to applicable law.

What you can expect from Bretz

• Opportunity to work in a family-oriented environment where work life balance matters
• Growth and advancement opportunities
• Team building activities and events throughout the year
• The opportunity to be a part of a team in a booming industry that works together to provide every customer
  with a world class experience

About Our Dealership

Bretz RV & Marine, a family-owned beacon for outdoor enthusiasts, began its journey in Missoula, Montana, in 1967. Founders Frank and Vi Bretz, initially involved in a service station and U-Haul rentals, ventured into the world of outdoor adventures with their foray into selling and renting travel trailers. This marked the beginning of a legacy centered around the great outdoors.

Today, Bretz RV & Marine is delighted to bring this spirit to Washington's Spokane and Liberty Lake areas. Here, amidst the region's natural splendor and vibrant community spirit, we align perfectly with our exploration and family adventure ethos.

Liberty Lake, nestled near the Idaho border, offers an idyllic backdrop for outdoor activities, with its picturesque lake, scenic parks, and numerous hiking trails. The community thrives on adventure and the natural beauty of Washington's landscapes. Spokane, the cultural hub nearby, complements this with its rich history, bustling arts scene, and the famed Spokane River running through the city. These locales resonate with the very essence of Bretz RV & Marine - a call to explore, enjoy, and cherish the great outdoors.

From our origins in Montana to our latest home in Washington, Bretz RV & Marine has grown significantly. Our team embodies our dedication to providing excellent services and fostering a passion for adventure. We specialize in helping both seasoned explorers and first-time adventurers find the perfect gear for their journeys.

Our expansion into the Spokane and Liberty Lake areas is more than just business growth; it continues the Bretz family story. It's about connecting with like-minded individuals who share our love for nature, adventure, and quality family time. We're here to help you make the most of the beautiful surroundings, whether it's a weekend getaway to Coeur d'Alene, a family camping trip in the Selkirk Mountains, or exploring the numerous trails and lakes this region is famed for.

Join us at Bretz RV & Marine in Liberty Lake, where your adventure begins, and the memories last a lifetime.

EEOC Statement:

Bretz RV & Marine is committed to a policy of equal employment opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence without regard to race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws. This commitment extends to all aspects of our employment practices in compliance with Washington State's non-discrimination policies.

Products and Brands:

RV Manufacturers: Airstream, Coachmen, Dutchmen, Entegra Coach, Forest River, Grand Design, Heartland, Keystone RV, KZ RV, NuCamp, Thor, Tiffin, Ember RV, Brinkley RV, Oliver Trailers.

Boat Manufacturers:  Barletta, Sea-Doo, Bayliner, Chaparral, Crownline, Smokercraft, Lowe, Starcraft, MB Sport, Sun Chaser, Yamaha Outboards, Honda Outboards, Mercury/Mercruiser, Volvo Marine, Thunderjet, Sylvan Boats.

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