Software Support Specialist I
CompuGroup Medical
- # Software Support Specialist IApplylocations: Richardsontime type: Full timeposted on: Posted Todayjob requisition id: JR109986**Create the future of e-health together with us by becoming a Software Support Specialist I**At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.**Your Contribution:*** Responds to all customer requests for assistance in a timely manner that meets or exceeds the expected service level agreement for Customer Support.* Responds to all customer and leadership requests in a professional, courteous, and respectful manner.* Consults directly with customers via phone, chat, and email and documents customer interactions thoroughly, clearly, and concisely.* Creates knowledge base articles for posting onto the customer support site which alert the customer to best practices and provides instructions on software functionality.* Analyzes, troubleshoots, runs scripts, provides recommendations, and solves customer requests related to or affecting our software products.* Learns core task set for all features of assigned CGM software products and passes applicable exams.* Clearly documents customer tickets in the CRM system and follows the processes established for CRM use.**Your Qualification:*** Must be available between the hours of 7AM – 7PM CST Monday through Friday* Minimum of 1 year customer service experience.* Knowledge of Electronic Healthcare Records (EHR) systems, medical terminology/medical office workflow, medical billing or insurance and experience providing technical hands-on support* Ability to manage multiple tasks and thrive in a high call volume, fast paced environment.* Ability to troubleshoot and use the tools available in the Windows operating systems to diagnose problems.* Ability to independently perform research using resources such as the internet and procedure manuals.**What you can expect from us:*** **Purpose**: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.* **Equal Opportunity Employer:** At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.* **Career Opportunities**: We are offering a variety of internal career opportunities and numerous long-term perspectives.* **Security**: We offer a secure workplace in a crisis-proof market.* **All-round benefits package**: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.* **Work environment**: Modern workplaces, flexible working hours, hybrid work options and much more.Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.**We create the future of e-health.** Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health—a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
- J-18808-Ljbffr CompuGroup Medical
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Software Support Specialist I in Richardson, TX vacancy
- ...Virginia The Senior Compensation Consultant supports the design, administration, and analysis... ...reduces staff and customer downtime. Software Engineer – Yarmouth, Maine Tyler... ...Justice group. Technical Services Support Specialist The Technical Services Support Specialist...SuggestedContract workSummer workInternshipSummer internshipWork at officeLocal area
Tyler Technologies
Plano, TX4 days ago - ...regulations, establishes procedures and supports the Payroll Team Lead with complex compliance... ...system related initiatives. Provide software support for Tyler clients in the use,... ...group. The Technical Services Support Specialist is responsible for diagnosing and solving...SuggestedContract workSummer workInternshipSummer internshipWork at officeLocal area2 days per week
$18 - $20 per hour
.Software Support Specialist page is loaded## Software Support Specialistlocations: Richardsontime type: Full timeposted on: Posted Todayjob requisition id: JR108919**Create the future of e-health together with us by becoming a Software Support Specialist**At CompuGroup...SuggestedHourly payWork at officeMonday to FridayFlexible hours- Overview Create the future of e-health together with us by becoming a Software Support Specialist I at CompuGroup Medical. The mission is to build ground-breaking solutions for digital healthcare and revolutionize how healthcare professionals produce, access, and utilize...SuggestedWork at officeMonday to FridayFlexible hours
$106.25k - $143.75k
...Software Engineer–Developer (Associate and Mid-Level) Company: The Boeing Company Boeing Defense, Space & Security (BDS) has... ...engineering life-cycle design, development, integration and maintenance support for the P-8A AAS Mission Systems contracts. Position...SuggestedPermanent employmentWork experience placementCurrently hiringRelocationVisa sponsorshipWork visaRelocation packageFlexible hoursShift workBoeing
Richardson, TX6 days ago- ...The primary focus of this position will be to provide setup, maintenance and ongoing customer support of Zenner facing applications. This position will assist in creating software interfaces to third party vendors and billing providers. It also provides technical support...For contractors
- ...Invited Clubs is seeking a Server Assistant in Richardson, Texas, to support food and beverage service while ensuring high standards and operational efficiency. The role involves delivering food, maintaining a clean dining area, and assisting in a welcoming environment...
Invited Clubs
Richardson, TX4 days ago - ...First United Bank and Trust in Plano is looking for a Treasury Management Client Support Specialist II who will provide high-quality customer service to business clients in managing Treasury Management products. The role includes performing product setups, troubleshooting...
First United Bank and Trust
Plano, TX4 days ago $20 per hour
...Job Description Job Description CHAT AND TICKET SUPPORT SPECIALIST Are you a customer service enthusiast with a knack for problem... ...within Zendesk primarily , and other relevant ticketing software. Champion Satisfaction: De-escalate challenging...Monday to FridayAfternoon shiftPrideStaff
Plano, TX1 day ago$77.12k - $145.24k
...apply now. We are currently seeking a IBM z/OS mainframe Software Specialist to join our team in Plano, Texas (US-TX), United States (US... ...expertise across the IBM z/OS mainframe ecosystem, supporting legacy MMIS assessment, reverse engineering, and modernization...Temporary workWork at officeRemote workFlexible hours- ...than 30 years, Axxys has delivered the region’s best service and support for network design, security, monitoring, virtualization,... ...industry leading manufacturers. Job Description SUMMARY The Support Specialist is a client facing support representative and critical piece...Remote work
Axxys Technologies
Plano, TX1 day ago - ...Laboratory Support Specialist Hours of Work: 0800-1630 Days Of Week: M-F Work Shift: Job Description: In this highly technical, fast-paced, and rewarding position, you'll collaborate with multidisciplinary team members to provide the very best care for...Shift work
Methodist Health System
Richardson, TX4 days ago $21.5 per hour
...SmithRx, located in Plano, Texas, is looking for a Bilingual Member Support Specialist to assist members with their pharmacy benefits. The ideal candidate must speak Spanish and English fluently, possess at least 2 years of customer service experience, and demonstrate...Hourly payRemote workSmithRx
Plano, TX4 days ago- ...Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers before, during, and after trips. This fully remote role emphasizes organized, independent work and exceptional customer service across email, phone, and messaging platforms. Ideal candidates...Remote work
Sawmilldcllc
Plano, TX1 day ago - ...Job Title: Sr Software Engineer Department: IT Pay Grade: Overtime Eligibility: Exempt Date: June, 2026 Job... ...with Product Owners, Business Analysts, and Quality Assurance specialists to translate complex strategic goals into technical execution....
Smart AutoCare
Richardson, TX6 days ago - ...Minimum of 5 years of experience in software development. BA/BS in Computer Science or equivalent degree. Prior experience as a developer in an agile work environment part of the Scrum team. Experience with designing and using web APIs like gRPC, ReST etc...
Vets Hired
Plano, TX15 days ago - ...During implementation and post-implementation, lead transformation workshops and new platform trainings. Provide post-implementation support by resolving issues that arise. Provide support to clients' end-users by conducting assessments and implementing solutions....
Cprime
Plano, TX6 days ago - ...Summary: The senior software engineer supports custom AIT software solutions for large scale automated aerospace assembly systems for both domestic and international customers. They actively participate throughout the entire project lifecycle - design, procurement,...Permanent employmentFor contractorsWork experience placementWork at officeLocal areaFlexible hoursNight shiftWeekend work
Advanced Integration Technology
Plano, TX7 days ago - ...renewable energy and power risks on a global basis. The current team of 28 employees spans London, Texas, the UAE and Singapore, and supports technical underwriting with experienced engineering expertise. In this role you will be the primary point of contact for brokers...Work experience placementLocal areaShift work
$179.4k - $204.7k
Lead Software Engineer, Full Stack Do you love building and pioneering in the technology space? Do you enjoy solving complex business... ...for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-...Full timePart timeInternshipH1bLocal area$100k
...the infrastructure, automation, and deployment processes that support business applications and systems. This role partners closely with... ...effort, and accelerate deployment cycles Collaborate with software engineering and QA teams to improve application reliability, observability...Crash Champions
Richardson, TX6 days ago- DEVOPS ENGINEER PROJECT DESCRIPTION Our client, a multinational telecommunications technology company, has an urgent and immediate need for a DevOps Engineer to automate and manage cloud deployments using Terraform and Ansible, with expertise in designing scalable...Immediate start
Glint Tech Solutions
Plano, TX6 days ago - ...exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness... ...goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance...Work at officeFlexible hoursShift workDay shift
Bank of America Corporation
Plano, TX6 days ago $124k - $163.9k
...implementation of a fully automated CI/CD ecosystem and Internal Developer Portal (IDP). The ideal candidate began their career as a software developer and naturally gravitated toward cloud infrastructure, automation, and platform engineering. You are passionate about...Taxcom, LLC
Plano, TX15 days ago- ...rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role,...Flexible hoursAfternoon shift
DSI Systems
Plano, TX4 days ago $74.1k - $107.3k
...an option. About the role We have an immediate need for a Software Engineer to enhance capabilities of cyber products for security... .../build tools, software test infrastructure & operational support for cross-domain products. The ideal candidate is a self-starter...Permanent employmentFull timeFor contractorsLocal areaImmediate startRemote workMonday to FridayFlexible hours$30k - $40k
...service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver... ...at Ascendion. *** About the Role *** Job Title: Help Desk Support Specialist Key Responsibilities: Provide L2 technical support for end...Full timeTemporary work- ...pay, a discretionary annual bonus, and a supportive, team oriented culture, we offer an... ...and customer-focused Helpdesk Support Specialist to join our IT support team. In this role... ...ensuring smooth operation of our systems and software. The ideal candidate will have...Work at office
- Japanese Bilingual Digital Creative & Event Specialist We are seeking an Event Support and Digital Creative Specialist to support leadership in both event coordination and digital creative production . This hands-on role combines event planning, vendor management, guest...
- ...Required Skills ~ Minimum of 5+ years combined experience in Software Development and Software Testing ~ Must have worked on CMS (Content... ...a day faced environment ~2+ years Post-production/Operations Support ~1+ years Web-based application testing ~2+ years...Full timeContract workTemporary work
Eteki Inc.
Plano, TX1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Software Support Specialist I. Be the first to apply!
Related searches
- support representative Richardson, TX
- laboratory support specialist Richardson, TX
- family support specialist Richardson, TX
- event support specialist Richardson, TX
- recruiting support specialist Richardson, TX
- application support associate Richardson, TX
- support associate Richardson, TX
- information technology support specialist Richardson, TX
- support specialist Richardson, TX
- supported employment specialist Richardson, TX