Service Technician

Your Role

To best serve our customers, we are increasing our presence within our field service area. This supports our mission of providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician Trainee, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.

You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low-pressure blowers

You will pressure wash (where possible) and effectively clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.

You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs

You will fill out all service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents

You will attend training at our Air Academy as well as train with Senior Service Technicians

You will promote and practice proper safety procedures and correct use of personal protective equipment

You will set, install, and pipe compressor systems as needed

You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations

You will be subject to random drug testing

To Succeed, You Will Need

You have a valid driver's license and are fluent in English.

A High School Diploma or equivalent

You can lift to 50 lbs. regularly and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.

You have a basic understanding of mechanics and electrical theory.

You can use computers to complete work orders

You are customer-focused and take ownership of meeting the customer's needs.

The position requires that you must be able to park a company issued, branded service vehicle at your place of residence without any restrictions.

In Return, We Offer

Flexible benefits plan including medical, dental, and vision.

Generous 401 (k) retirement plan match in addition to an automatic contribution.

Competitive paid time off and sick time

Life & Disability insurance

Paid training

Excellent paternal, adoption, and maternal leave

$25 - $36/hr *Salary is based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible

Job Location

This is a fully remote role; candidates must reside in Grand Rapids, MI, or be willing to relocate.

Contact Information

Talent Acquisition Team: Sowmya Prativadi