Personal Chauffeur / Client Experience Specialist

Job Description

Job Description

Transportation Driver / NEMT SpecialistMatriarch Home Care ConciergeRedefining Luxury Transportation for Seniors & Individuals with Mobility NeedsAt Matriarch Home Care Concierge, we believe transportation is more than getting from one place to another-it's about providing comfort, safety, dignity, and peace of mind. Our clients deserve an elevated experience, and we're looking for compassionate, professional drivers who take pride in delivering exceptional service.We're currently expanding our Non-Emergency Medical Transportation (NEMT) Division and are seeking reliable individuals to join our team. Whether you're assisting a client to a medical appointment, helping with a wheelchair transfer, or providing companionship during a ride, you'll play a vital role in supporting independence and quality of life.Now Hiring: Afternoon DriversWe are specifically seeking drivers who are available for afternoon and early evening shifts. Ideal candidates will have availability between 12:00 PM and 8:00 PM, though schedules may vary based on client needs.What You'll DoProvide safe and reliable Non-Emergency Medical Transportation (NEMT)Transport clients to and from medical appointments, therapies, dialysis treatments, and other essential destinationsAssist clients with entering and exiting vehicles safelyOperate wheelchair-accessible and bariatric transportation equipment when neededDeliver a professional, concierge-level experience during every interactionEnsure clients arrive on time while maintaining the highest standards of safety and comfortPerform vehicle inspections and maintain a clean, welcoming environmentRepresent the Matriarch brand with professionalism, compassion, and respectWhat We're Looking ForValid Tennessee Driver's LicenseFor-Hire Endorsement (F) preferred or ability to obtainClean driving recordMust reside in Middle TennesseePrevious NEMT, transportation, healthcare, hospitality, or customer service experience preferredAbility to safely assist clients with mobility challengesAbility to occasionally lift up to 75 poundsStrong communication and interpersonal skillsDependable, punctual, and professionalComfortable working with seniors and individuals with disabilitiesAbility to maintain confidentiality and professionalism at all timesThe Ideal CandidateYou are more than a driver-you are a trusted companion and advocate for our clients. You understand that kindness, patience, and professionalism can make all the difference in someone's day.You enjoy helping others, take pride in providing excellent customer service, and understand the importance of creating a safe and positive experience for every client you serve.What We OfferCompetitive payWeekly payrollCompany vehicle providedDirect depositPaid holidaysFlexible part-time schedulingZayZoon (Access earned wages before payday)Supportive leadership teamMeaningful work that makes a difference every dayWhy Matriarch?At Matriarch Home Care Concierge, we are committed to raising the standard of transportation and care. Our clients aren't passengers-they're family. Every trip is an opportunity to provide comfort, preserve independence, and bring peace of mind to those we serve.If you're looking for a rewarding opportunity with a company that values compassion, professionalism, and excellence, we'd love to meet you.Apply today and help us deliver transportation with dignity, compassion, and care.