Dock & Door Technician

Job Description

Job Description

Description:

The Company

Elite Material Handling, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.

Elite Material Handling is the premier material handling company in Dallas/Fort Worth and Houston. We have solutions for anything and everything you might need for your business. Our experienced and highly trained staff are quick-thinkers and solution-minded professionals, ready to help with any problem, whether it’s forklift sales, equipment rental, warehouse equipment and racking, dock & door, service and more.

Benefits

At Elite Material Handling we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:

• Competitive pay –Plus incentive opportunities!
• Full benefits package that starts day one– Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
• Competitive PTO and Paid Holidays
• Uniform and boot allowance
• Training and mentoring– Learn from our experts in the industry
• Advancement opportunities

Link to benefits overview: Benefits

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Job Summary

The Commercial / Industrial Dock & Door Service Technician will travel to the customers location and will be responsible for performing on-site inspection, repairs, planned maintenance, removal and installation of dock levelers, doors, restraints, and various industrial equipment.

Key Job Responsibilities

• Perform service, maintenance, repair, and installation on Commercial Overhead Doors, Dock Equipment, and various warehouse equipment.
• Troubleshoot and repair mechanical, hydraulic, pneumatic, and electrical systems.
• Read and interpret maintenance manuals, service bulletins, and other specifications.
• Provide information and recommend services to customers and the Sales team.
• Identify and order parts required to complete repairs and/or routine maintenance.
• Manage work orders and time sheets (paper and digital) for each job and turn-in within 24 hours of completion.
• Perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Follow company and OSHA safety rules and guidelines. Avoid injuries and damage to property, loss of unused materials and clean-up of work area debris and complete all necessary company training in a timely manner.
• Perform other duties as assigned by the department manager.

• A minimum of 2 years of experience with repair and maintenance of Commercial Overhead Doors, Dock Equipment, and/or other industrial equipment.
• Experience in welding, steel fabrication and electrical a plus.
• Ability to thrive in a fast paced, technology driven, service environment.
• Possess strong teamwork skills.
• Able to work without supervision. Occasionally, will work in a team environment.
• Must be able to communicate effectively, verbal, and written, with management and customers.
• Able to manage time effectively, as well as complete service reports, timecards, and parts ordering.
• Technical school training and OEM certification a plus. Examples of training would include: AAADM; Rytec; Entrematic; Kelley; Poweramp; Wayne Dalton; etc.
• Must have schedule flexibility, as services may be performed during evenings, weekends or holidays.
• Willingness to work overtime.
• High School Diploma or GED is required.
• Must have a valid A, B or C Driver’s License with a Department of Motor Vehicles (DMV) driving record acceptable to insurance carrier.
• The selected candidate will be required to pass a criminal history background check.

*This job description is subject to change at any time.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to wear approved Personal Protective Equipment (PPE), carry tools, use hands to maneuver, handle or feel, and hear and talk. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move tools and equipment up to 100 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in various locations, including warehouses, distribution centers, manufacturing plants, refineries and hospital settings. Employees may work with co-workers’ side-by-side with a moderate level of activity being performed. Exposure to high voltage AC/DC power is very common in many work environments. The noise level in the work environment is moderate to high.

Elite considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

Disclaimer

This job posting may also appear on other job boards. Be aware that job postings on external job boards may not be authorized by OnPoint Group and may contain inaccurate or incomplete information. While we encourage you to explore these opportunities, please be aware that we do not endorse or control the content on these external sites. We are not responsible for the accuracy, completeness, or reliability of information posted on other job sites, and we are not liable for any damages or losses that may arise from your use of that information. You are solely responsible for verifying the accuracy and completeness of any information you obtain from external sources. Applicants should refer to OnPoint Group’s Careers Page for the most accurate job posting and reach out to the Company with any questions about a job posting.

Salary Range

The pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications, and geographic location. Employees may be eligible for additional incentive pay.