Collector

Job Title: Debt Collection Specialist
Location: Harrisburg, PA


Work Hours: Monday to Friday, 8:00 AM - 5:00 PM
Pay Rate: $17.00 per hour


Job Overview:
We are seeking a motivated and customer-focused Debt Collection Specialist to join our team in Harrisburg, PA. In this role, you will assist consumers in resolving past-due accounts across a variety of industries, including healthcare, utilities, retail, and government sectors. You'll be responsible for handling high-volume inbound and outbound calls, processing payments, and setting up payment arrangements. A comprehensive paid training and coaching program is provided to ensure compliance with all Federal and State collection regulations and to help you succeed in the role.


Key Responsibilities:


Manage a high volume of inbound and outbound collection calls


Assist consumers in resolving delinquent accounts professionally and empathetically


Process payments and establish payment arrangements


Maintain compliance with all applicable Federal and State collection laws


Deliver exceptional customer service throughout the collection process


Requirements:


Minimum of 1 year of customer service experience


Must be able to pass a background check and drug screening


Previous experience in collections or handling past-due accounts is a plus


Benefits:


Paid formal training program


7 PTO days, 6 paid holidays, and 3 unpaid personal days after 1 year


Unlimited free parking


On-site subsidized vending machines for employees
#Partners Professional