Content Coordinator

Responsibilities Curate and optimize content collections across Microsoft 365 experiences, ensuring customers receive the most relevant, engaging, and high-performing content Evaluate content quality, design effectiveness, relevance, diversity, and customer value across multiple content types and product surfaces Identify gaps, opportunities, and emerging trends to inform future content investments and curation priorities Develop scalable curation frameworks, quality standards, and content evaluation methodologies Analyze content performance metrics, customer engagement signals, experimentation results, and usage trends to understand what drives successful customer outcomes Synthesize large datasets into clear recommendations that influence content strategy, business decisions, and product priorities Establish success criteria and measurable KPIs for content initiatives and curation programs Use data to identify optimization opportunities and inform content lifecycle decisions Partner with cross-functional teams to define, execute, and evaluate content experiments Design and assess experimentation frameworks that measure content effectiveness and customer impact Translate experiment outcomes into evidence-based recommendations that improve engagement, adoption, and overall customer satisfaction Continuously iterate on curation strategies using performance insights and customer feedback Apply strong visual design judgment to assess content quality, composition, storytelling, usability, and customer appeal Recognize patterns in successful designs, layouts, templates, imagery, and creative assets Evaluate content through both creative and analytical lenses, balancing visual excellence with measurable performance outcomes Requirements Bachelor's degree in Design, Communications, Data Analytics, Marketing, or a related field 5+ years of experience in content strategy, content curation, product strategy, design research, or a related discipline Demonstrated experience analyzing data and translating insights into recommendations that drive business or customer outcomes Hands‑on experience using CMS tools to curate, organize, and publish content collections Experience working with dashboards, performance metrics, reporting tools, and data visualization techniques Strong understanding of visual design principles, content quality evaluation, layout composition, and customer‑centered design Passion for understanding customer behavior and translating insights into exceptional content experiences Excellent problem‑solving, communication, and storytelling skills Ability to operate effectively in ambiguous environments and influence cross‑functional stakeholders Demonstrated ability to combine analytical thinking with strong creative judgment Preferred Qualifications Experience supporting digital content ecosystems, content marketplaces, creative platforms, or productivity software products Experience with experimentation methodologies, testing frameworks, or customer engagement analytics Experience partnering with design, content, product, and business stakeholders Familiarity with AI‑powered content experiences, personalization systems, recommendation engines, or content discovery platforms Ideal Candidate Profile The ideal candidate is equally comfortable discussing engagement metrics and design quality. They can identify why a content experience succeeds, support their conclusions with data, and clearly articulate strategic recommendations for improvement. They possess both the analytical mindset to uncover meaningful insights and the creative intuition to recognize what resonates with customers visually. Compensation The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract, and business needs. This range may be modified in the future. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Benefits We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Equal Opportunity Employer Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. #J-18808-Ljbffr Kforce Inc