Audio Video Project Manager

Job Description

Job Description

Description:

About Lockstep

At Lockstep, we believe great technology isn’t just about infrastructure—it’s about impact. We partner with organizations to deliver innovative, secure, and scalable IT solutions that empower their success. From network security to cloud infrastructure, we take the complexity out of IT so our clients can focus on what they do best. We’re a team that values action and collaboration. We take ownership, put customers first, work as one team, and never stop learning. If you’re looking for a place where your work truly makes a difference, Lockstep is the place to be.

What we offer

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) Plan
• Short term / long term disability and life insurance
• Flexible PTO
• 8 company-paid holidays and 1 floating holiday
• Employee Assistance Program (EAP)

About the Role

This role is responsible for managing the successful delivery of client projects from kickoff through completion. You’ll serve as the central point of coordination between sales, engineering, and the client—ensuring projects are delivered on time, within scope, and aligned to expectations. This is a highly cross-functional role that blends project management, logistics coordination, and client communication.

What you’ll own

• Planning, directing, and coordinating Projects
• Ensuring on-time completion within budget
• Conducting internal and client project kickoff meetings and closeout meetings
• Working with competency leads to assign resources to the project team
• Coordinating the handoff from sales to professional services
• Reviewing the Bill of Materials (BOM) and the Statement of Work (SOW) with the professional services competency leads to ensure that the appropriate hardware and services are specified
• Conducting client weekly check-ins and sending recaps
• Providing a status update to the competency lead; escalating risks as appropriate
• Ensuring that the time allocated on the SOW for the engineering resource is in line with the project objectives
• Creating and managing a project plan
• Ensuring that client documents are delivered on time and accepted by the customer; scheduling reviews as needed
• Managing Equipment Logistics
• Determining where to store the equipment
• Scheduling and coordinating equipment staging
• Coordinating shipping equipment and renting trucks as needed
• Managing status of orders/backorders, equipment arrival and inventory
• Schedule On-site Work
• Coordinating site surveys and onsite access
• Obtain Network Access
• Coordinating background checks, fingerprints, and network access
• Other relevant duties as assigned

Requirements:

What we’re looking for

• 3+ years of engineering project management experience and be well-versed in what’s next in multiple engineering domains
• 2+ years of experience planning, scoping, and executing highly complex network infrastructure (layers 1, 2, and 3) engineering projects.
• Must be capable of identifying existing hardware and various copper and fiber cabling, as well as developing a SOW to document tasks, deliverables, assumptions/exclusions, risks, issues, and to validate the bill of materials
• Experience supporting multiple, highly complex engineering projects
• The appropriate mix of technical and business skills as well as an ability to translate customer and market opportunities into solutions.
• Strong business acumen, financial skills, and overall leadership skills.
• Interpersonal skills
• Decisiveness
• Problem-solving skills
• The ability to delegate effectively
• Time management skills
• Troubleshooting and issue resolution skills
• College degree preferred
• Extron Certifications
• Manage project budgets

What to expect

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand and walk, use hands to finger, handle, or feel, reach with hands and arms, and stoop, kneel, crouch, or crawl. Prolonged sitting at a desk and using a computer; occasional lifting of up to 10 pounds.

Local travel required - 50%

Equal Opportunity Employer

Lockstep Technology Group is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.