Customer Value & Retention Lead
Watershed
Watershed is seeking a dedicated team member for its Decarbonization Solutions business, focusing on managing customer portfolios and driving gross retention for a multi-million-dollar business. This role is high-ownership within a collaborative, mission-oriented startup. As part of a small, high-output team, you will work closely with senior stakeholders, showcasing the impact of decarbonization efforts and implementing operational frameworks. Ideal candidates will thrive in dynamic environments and be comfortable translating complex customer inquiries into actionable insights. #J-18808-Ljbffr Watershed
- Confidential Ecommerce Company is seeking a Senior Retention Manager to drive growth through effective lifecycle marketing strategies... ...retention opportunities and shape strategies that enhance customer value. You will analyze customer behavior, oversee segmentation strategies...Customer
$92k - $100k
...Success Manager in the United States to ensure high partner retention and value realization within our channel ecosystem. This role involves... ...Ideal candidates will possess 5 to 10 years of experience in Customer Success or similar roles, particularly in SaaS environments,...Customer- ...Vice President, Business Analytics Lead Analyst to develop advanced... ...analytics for the Citi US Consumer Cards Retention program. The role involves... ...execution and data analysis to drive customer retention and optimize portfolio value. Candidates should have a Master’s...Customer
- A leading consulting firm seeks a Consultant - Customer Success Manager to manage client relationships and support value realization initiatives. The successful candidate will have 2-4 years of experience in customer success, a strong analytical background, and proficiency...Customer
$127k - $159k
FanDuel in New York is looking for a Customer Growth Senior Manager to optimize customer lifecycles and accelerate lifetime value. This role includes leading lifecycle marketing strategy, analyzing market trends, and mentoring team members. With a focus on collaboration...Customer- Okta is seeking a Senior Manager of Retention Strategy & Intelligence in New York, NY, to lead the development of an AI-powered retention approach. This role requires... ...with teams and drive actionable insights for customer retention. Ideal candidates have 7+ years of...Customer
$68.04k - $118.8k
EmblemHealth is seeking a Supervisor for Customer Retention & Loyalty in New York, NY. In this role, you will manage a team dedicated to enhancing member experiences and satisfaction while executing strategies to increase retention. Candidates should have 4-6 years of...Customer- 82DASH is seeking a Shopify Growth Lead to help D2C ecommerce brands drive retention and increase repeat purchases. The ideal candidate will own onboarding... ...gaps, and design post-purchase flows that enhance customer-generated content. Responsibilities include boosting...Customer
- A leading technology firm is seeking a Value Advisor - AI to enhance customer experience through AI-enabled transformation. You will partner with sales, product, and executive teams to influence customer strategies and help them realize value in their operations. This hands...Customer
- ...New York is looking for a Lifecycle Marketing Manager to drive customer engagement through effective CRM strategies and lifecycle... ...products to enhance user experiences. This position is pivotal in ensuring customer retention and revenue growth. #J-18808-Ljbffr SwishbreaksCustomer
$118.8k - $207.2k
Datasite is seeking a Team Lead for their Relationship Management organization in New York. This role involves... ...accounts and supporting a broader team in retention and growth. Candidates should have experience in customer success or account management and a passion for coaching...Customer$120k - $150k
...growth tech startup in New York is seeking an Implementation Manager to oversee customer onboarding processes. You will lead onboarding from kickoff to go-live, ensuring clients achieve initial value promptly. The ideal candidate has over 3 years of experience in...CustomerRelocation package$110k - $135k
...infinitely more enjoyable. About the Role We're looking for a Retention & Subscription Lead to build and scale the refills engine behind Aerflo's... ...that reinforces the Aerflo brand at every step of the customer journey. Reporting to the VP of Marketing, you'll work closely...CustomerFreelanceLive inRemote work$80k - $100k
...Genpact, we don't just adapt to change, we lead it. AI and digital innovation are... ...centricity at its core, we deliver lasting value for the world's leading enterprises. Get... ..., Client Relations, Collaboration Tools, Customer Onboarding, Data Analytics, Data Architecture...CustomerWork at officeRemote workShift work- Fitt Talent Partners seeks a Senior Manager of Retention for a rapidly growing nutrition company. You will own the full customer lifecycle, focusing on email, SMS, and subscription strategies. The role is both strategic and operational, requiring deep expertise in Klaviyo...Customer
$18 per hour
...Team Lead Party City is hiring for a Team Lead Position in... ...PCHI, we create joy for our customers by making it easy to create unforgettable... ...praise. Teams Leads provide value to our guest by delivering a... ...associate engagement and retention. As part of the Leader on...Customer$200k - $300k
...Employment Type Full time Department Customer Account Management... ...excited to design, build, and lead the US arm of the customer function... ...base, and maintained >99% retention with enterprises like Spotify... ...impressive. You can see our values here We sometimes use AI...CustomerFull timeWork at officeFlexible hoursShift work- ...law firm is seeking a Finance Lead for their dynamic team. This role... .... The work improves client retention, accelerates inventory turnover... ..., and assesses the strategic value of current clients. Please note... ...in a team environment with a customer-service focus Many of our job...CustomerWork at officeFlexible hours
- ...team partners with the world's leading biopharma companies to get... ...impact for clients Drive retention and expansion within accounts... ...accounts with 7–8 figure contract value and help build our client... ...operations, partnerships, or customer success—ideally in complex,...CustomerFull timeContract workWork at office
- ...more about the company mission & values here. Role Description Customer success is critical to our business... ...drive adoption, satisfaction and retention with our users. You will manage global... ...an experienced customer success lead who: ~2+ years consulting -...CustomerWork at office
- ...modeling and promoting the mission, values, and guiding principles with... ...The Front Desk Weekend Lead (Part-Time) position provides... ...hours through a high level of customer service. This position is a 2... ...General Manager with retention by focusing on cancel saves and...Customer16 hoursPart timeLocal areaShift workWeekend work2 days per week
$180k - $200k
...possible. Overview The Advanced Analytics Lead will be the primary driver of advanced... ...success of Knit through increasing the value and caliber of our research offer.... ...to Knit's shared business objectives of customer retention and upsells, ultimately measured by Net...CustomerFlexible hours$150k - $200k
...We're getting there by empowering customers. All three major networks on one phone... ...growth team, and play a pivotal role in leading brand campaigns and marketing... ...tangible impact on customer acquisition, retention, and lifetime value. Qualifications / Responsibilities...CustomerRemote workWorldwideFlexible hours- ...Implementation Consultant to join Omnea's customer team. You'll be excited to... ...that deliver meaningful value and driving the... ...customer base, and maintained 99% retention with enterprises like Spotify... ...product & engineering teams leading all customer deployment work...CustomerContract workWork at officeShift work
- A leading AI research company is seeking an AI Success Engineer to act as the primary post-sales point of contact for key customers. In this role, you will guide customers through product adoption, manage technical success, and work collaboratively with various teams to...Customer
- NASCO seeks a Business Value Manager who can turn complex challenges into clear financial insights. This role involves leading the design of value frameworks, conducting customer-specific financial modeling, and collaborating with clients on significant decisions within...CustomerRemote work
$125k - $235k
A leading AI-driven communication platform is seeking a Customer Success Manager to oversee account retention and growth. The role demands 5+ years of B2B SaaS experience and includes responsibilities such as designing onboarding programs, managing customer health, and...CustomerWork at office- ...company in New York City seeks a Senior Account Manager to drive customer retention and expansion within key enterprise clients. The role demands... ...with ample growth opportunities, supported by a culture that values work-life balance and employee development. #J-18808-Ljbffr...Customer
$90k - $120k
ChemTreat, Inc. seeks a Site Manager to enhance customer relationships and manage water treatment processes effectively. This role will... ...focus on leveraging customer needs to drive profitability and retention through strong relationship management. The successful...Customer- Avanade Inc. is seeking a full-time Microsoft Customer Success Manager to own a portfolio of Cloud Solution Provider customers in the United States. You will drive adoption, value realization, retention, and growth while collaborating with sales and delivery teams in a...CustomerFull timeRemote work
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