Customer Value & Retention Lead
Watershed
Watershed is seeking a dedicated team member for its Decarbonization Solutions business, focusing on managing customer portfolios and driving gross retention for a multi-million-dollar business. This role is high-ownership within a collaborative, mission-oriented startup. As part of a small, high-output team, you will work closely with senior stakeholders, showcasing the impact of decarbonization efforts and implementing operational frameworks. Ideal candidates will thrive in dynamic environments and be comfortable translating complex customer inquiries into actionable insights. #J-18808-Ljbffr Watershed
$120k - $150k
...experienced Strategic Engagement Lead who thrives in a fast-paced... ...Strategic Engagement is the value engine of Datavant Life... ...measurable outcomes for our customers by aligning our products and... ...delivery, adoption, advocacy, retention, etc.). What You Will Do Own...CustomerWork at office$154k - $286k
...Senior Director, Monetization & Retention Marketing (Americas) , you... ...existing subscribers into lifelong customers for the Americas region (... ...monetization strategy and lead high-impact initiatives that... ...churn and increase lifetime value. As a key thought partner to...CustomerTemporary workLocal area- Inside Real Estate is looking for a Lifetime Customer Success Manager to oversee the success and retention of existing accounts. This role involves driving adoption... ...churn, and ensuring clients receive measurable value from the BoldTrail platform. The ideal candidate will...CustomerRemote work
$127k - $159k
FanDuel in New York is looking for a Customer Growth Senior Manager to optimize customer lifecycles and accelerate lifetime value. This role includes leading lifecycle marketing strategy, analyzing market trends, and mentoring team members. With a focus on collaboration...Customer- ...seeking an Implementation Manager based in New York to own customer onboarding and drive time-to-value. This role demands strong communication, collaboration,... ...project management skills. The ideal candidate will lead multiple concurrent technical implementations, ensuring...Customer
- Okta is seeking a Senior Manager of Retention Strategy & Intelligence in New York, NY, to lead the development of an AI-powered retention approach. This role requires... ...with teams and drive actionable insights for customer retention. Ideal candidates have 7+ years of...Customer
$110k - $135k
PRICELINE CAREERS seeks a Senior Retention & Loyalty Strategy Specialist to enhance customer engagement through the VIP loyalty program and AI-driven strategies. This hybrid role emphasizes collaboration across teams and the execution of retention strategies through data...Customer$110k - $135k
Namely is looking for a Retention & Subscription Lead to enhance the customer refill experience. This role involves leading Aerflo's CO2 refill program, developing retention strategies, and optimizing the email and SMS marketing. Ideal candidates will have 4+ years in a...CustomerRemote job- A leading educational consultancy in the United States is seeking a Retention Supervisor to lead their Retention team. This role involves maintaining customer engagement, reducing churn, and driving long-term revenue stability. Applicants should have a Bachelor’s degree...CustomerRemote jobWork from homeFlexible hours
$110k - $135k
...infinitely more enjoyable. About the Role We're looking for a Retention & Subscription Lead to build and scale the refills engine behind Aerflo's... ...that reinforces the Aerflo brand at every step of the customer journey. Reporting to the VP of Marketing, you'll work closely...CustomerFreelanceLive inRemote work$225k - $250k
Grüns, located in New York, is seeking a VP, Retention and LTV to take charge of lifecycle marketing and help drive long-term customer value. This role involves leading a high-performing team to optimize the subscriber experience. The ideal candidate should have over 12...CustomerRemote work$56k - $80k
Boll & Branch is looking for a Senior Retention Associate in New York to drive customer retention through Email, SMS, and Direct Mail channels. You will lead campaign planning, manage the Direct Mail execution, and collaborate with cross-functional teams to enhance customer...Customer$18 per hour
...Team Lead Party City is hiring for a Team Lead Position in... ...PCHI, we create joy for our customers by making it easy to create unforgettable... ...praise. Teams Leads provide value to our guest by delivering a... ...associate engagement and retention. As part of the Leader on...Customer- ...Overview Front Desk Weekend Lead (Part-Time) at New York Sports... ...weekend hours with a high level of customer service. This position is 2... ...Representatives and supports retention by focusing on cancel saves... ...aligned with the mission, values, and guiding principles. Engage...Customer16 hoursPart timeShift workWeekend work2 days per week
$17 - $20 per hour
...modeling and promoting the mission, values, and guiding principles with... ...The Front Desk Weekend Lead (Part-Time) position provides... ...hours through a high level of customer service. This position is a 2... ...General Manager with retention by focusing on cancel saves and...Customer16 hoursTemporary workPart timeLocal areaShift workWeekend work2 days per week$205k - $235k
...possible. Overview We\'re hiring a Lead Product Manager to help redefine what customer understanding looks like in an AI... ...strategy, AI craft, and customer value. You\'ll ship in two-week cycles... ...: Expansion revenue, win rate, retention, and customer value creation attributable...CustomerFlexible hours- NASCO seeks a Business Value Manager who can turn complex challenges into clear financial insights. This role involves leading the design of value frameworks, conducting customer-specific financial modeling, and collaborating with clients on significant decisions within...CustomerRemote work
$80k - $100k
StackCommerce is looking for a Creator Partnerships Manager to lead the strategic management of top creators. This role involves enhancing... ...needs across departments. The ideal candidate has 4-6 years in customer success or account management, with a strong track record in...CustomerHome office- Scribd, Inc. is looking for a Senior Analytics Lead to own analytics for the Customer Operations organization in New York City. You will work closely with cross-functional teams to drive measurable outcomes and improve operational efficiency. The ideal candidate should...CustomerFlexible hours
- A leading AI marketing platform is seeking a Strategic Customer Success Lead to manage enterprise accounts and deliver exceptional value. The role involves serving as a trusted advisor, guiding clients through AI adoption and campaign strategy. Ideal candidates have over...Customer
- ...budget project delivery. This role involves working closely with customers and partners to ensure successful implementations and managing... .... The ideal candidate will have over 4 years of experience in leading software implementations, particularly in SaaS, and possess strong...CustomerFlexible hours
$138k - $190.3k
...on it FanDuel is hiring a Lead Product Manager to drive the... ...you'll shape how millions of customers move money in and out of FanDuel... ...impact - e.g., conversion, retention, revenue generation, cost optimization... ...if all employees feel valued, respected, and included....CustomerTemporary workLocal areaWorldwideShift work$130k - $150k
...law firm is seeking a Finance Lead for their dynamic team. This role... .... The work improves client retention, accelerates inventory turnover... ..., and assesses the strategic value of current clients. This role... ...in a team environment with a customer-service focus Compensation: $...CustomerWork at officeFlexible hours$160k - $180k
...Senior Strategic Engagement Lead who thrives in a fast‑paced environment... ...Strategic Engagement is the value engine of Datavant Life... ...measurable outcomes for our customers by aligning our products and... ...delivery, adoption, advocacy, retention, etc.). What You Will Do...CustomerWork at office$55k - $130k
...behind it. Passionfroot is the leading platform where modern... ...monetize brand partnerships. Our customers are some of the most ambitious... ...succeed on the platform. Retention & Monetization A creator who... ...quality Identify and close high‑value creators across LinkedIn,...CustomerFlexible hours- ...Implementation Consultant to join Omnea’s customer team. You’ll be excited to... ...that deliver meaningful value and driving the... ...customer base, and maintained >99% retention with enterprises like Spotify... ...product & engineering teams leading all customer deployment work...CustomerContract workShift work
- ...are looking for someone who can lead business development efforts,... ...-led services create value for utilities, construction and... ...Develop a strong understanding of customer use cases in utilities and construction... ...of client satisfaction and retention. About You Proven experience...CustomerRemote jobPermanent employmentFull timeContract workFlexible hours
$97.14k - $209.58k
Mulesoft Consumption Lead The Experience We're looking for a strategic... ...within our largest GMV customers, helping them fully leverage... ...proactively considering the value props that tie all the stakeholder... ...across customer health, retention, and growth metrics. Establish...Customer$90k - $100k
...success and sustainable growth. Values Show up - being present and... ...and respect, for our customers with exceptional service, and... ...respect Position Summary The Team Lead, Client Success Manager -... ...while coaching 2-3 CSMs to drive retention, adoption, expansion, and...CustomerWorldwide$18.5 per hour
## Front End Lead Part TimeApplylocations: Oaks, PA #0200time type... ...standards. Provides excellent customer service to our Members.**... ...metrics through acquisition, retention, loyalty and experience programs... ...tools, including ChatGPT, and value familiarity with them. That said...CustomerWeekly payPart timeFlexible hours
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