Customer Value & Retention Lead
Watershed
Watershed is seeking a dedicated team member for its Decarbonization Solutions business, focusing on managing customer portfolios and driving gross retention for a multi-million-dollar business. This role is high-ownership within a collaborative, mission-oriented startup. As part of a small, high-output team, you will work closely with senior stakeholders, showcasing the impact of decarbonization efforts and implementing operational frameworks. Ideal candidates will thrive in dynamic environments and be comfortable translating complex customer inquiries into actionable insights. #J-18808-Ljbffr Watershed
$55 - $65 per hour
...company is dedicated to unlocking value and fostering innovation for... ...seeking a Marketing Program Lead to contribute to our next... ...and mobile channels to drive customer engagement and program success... ...onboarding, activation, engagement, retention, or usage programs....CustomerFull timeTemporary work- Ploy is seeking a Growth Manager to own post-sale success. You’ll onboard, configure, and train customers, ensuring fast value realization and high adoption. You’ll act as the bridge between customers and Product/Engineering, advocating for improvements while maintaining...Customer
- Lyra Collective is hiring a Retention Marketing Lead to own customer retention and subscription strategy for EVER Skincare, Nuvadermis and Trilastin. This role reports to the GM, SVP of Personal Care West in NYC and will drive repeat purchases and lower churn. The ideal...Customer
- Jumio is seeking an Onboarding Manager to guide customers from contract signature through implementation, go-live, and value realization. You will own the onboarding journey and partner with Product, Support, and Customer Success to deliver a fast, predictable deployment...CustomerContract work
- ...own the end-to-end onboarding experience for Air's mid-market and enterprise customers, ensuring successful launches, rapid adoption, and value realization within the first 90 days. You will lead onboarding engagements, craft project plans, manage migrations, design...Customer
$110k - $135k
Namely is looking for a Retention & Subscription Lead to enhance the customer refill experience. This role involves leading Aerflo's CO2 refill program, developing retention strategies, and optimizing the email and SMS marketing. Ideal candidates will have 4+ years in a...CustomerRemote job- EliseAI is seeking an AI Engagement Manager to lead strategic relationships with high-value, complex customers. You will guide clients in harnessing AI to drive business transformation, streamline operations, and improve portfolio performance. This role blends client strategy...Customer
- ...Senior Lifecycle Marketing Manager to drive activation and engagement for LifeLock customers. You will work with CSM and product teams to optimize onboarding, retention and early lifetime value using data-driven tests. You will bring 8+ years of lifecycle program...Customer
$195k - $332k
...Instagram: @optimizely Introduction Value consulting at Optimizely isn’t a support... ...most important sales pursuits. As Lead Value Consultant, you’ll be the value... ...impact, build the financial story, and give customers the confidence to invest. You’ll be a key...CustomerFull timeWork experience placement$110k - $135k
...infinitely more enjoyable. About the Role We're looking for a Retention & Subscription Lead to build and scale the refills engine behind Aerflo's... ...that reinforces the Aerflo brand at every step of the customer journey. Reporting to the VP of Marketing, you'll work closely...CustomerFreelanceLive inRemote work$200k - $225k
Madhive is the leading independent and fully customizable operating system built... ...loop of discovery, iteration, and customer metric movement (activation, retention, etc.).Tool Fluency: Broad, full-... ...the next team builds around.Value per unit time — ours and clients':...CustomerWork at officeLocal area3 days per week- ...and milestones for countless customers and colleagues. Those stories... ...Senior of App Strategy will lead the vision, strategy, and execution... ..., activation, frequency, and retention, creating seamless, data-... ...downloads into loyal, high-value customers.What You Will DoLead...CustomerFlexible hours
$120.7k - $150k
...companies delivering such a poor customer experience would not survive.... ...To do that, we’ve built the leading healthcare marketplace that... ...enablement — that drive retention and readinessBuilding reporting... ...mission is guided by oursix core values. Zocdoc is a private company...Customer- The Industry Client Success Lead, Accounting & Consulting is a... ...work directly shapes client retention, expansion, and Intapp's reputation... ...as the primary voice of the customer into product and leadership.... ...where your contributions are valued, and your professional growth...CustomerFull timeLocal areaRemote workFlexible hours
$103.45k - $169.96k
...Organization Readiness Program Lead, you will execute on and... ...implementation and integration of values and supporting behaviors to... ...project benefits/value to the customer. Strong ability to influence... ...with Guardian’s document retention policy, a copy of which you may...CustomerFull timeWork experience placementH1bWork at officeRemote workVisa sponsorshipWork visaFlexible hours3 days per week- ...integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries... ...brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’...CustomerFull timeImmediate start
$200k - $300k
...Discover our company culture and values Context Vocca builds... ..., deploying and making these customers successful. We're hiring a... ...hands-on, then build and lead the US deployment team. You report... ...focused on hunting. Drive retention and satisfaction. Build...CustomerWork at office3 days per week$145k - $170k
...companies delivering such a poor customer experience would not survive.... ...To do that, we’ve built the leading healthcare marketplace that... ...to engagement, performance, retention, workforce planning, and organizational... ...is guided by oursix core values. Zocdoc is a private company...CustomerFlexible hours- ...about the team and life at Omnea here. The Role As Omnea's Customer Value Lead, you own the relationship with our customers across their entire... ...: You'll carry an NRR quota covering both expansion and retention across your enterprise book. That means proactively identifying...Customer
$150k - $180k
...Senior Strategic Engagement Lead who thrives in a fast-paced environment... ...Strategic Engagement is the value engine of Datavant Life... ...measurable outcomes for our customers by aligning our products and... ...delivery, adoption, advocacy, retention, etc.). What You Will Do...CustomerFull timeWork at office- ...We’re getting there by empowering customers. All three major networks on one phone... ...growth team, and play a pivotal role in leading brand campaigns and marketing... ...tangible impact on customer acquisition, retention, and lifetime value. Qualifications / Responsibilities...CustomerWorldwideFlexible hours
- ...experiences across the entire customer journey. Since 2009, AB... ...culture is driven by strong values: We bring client satisfaction... ...Team Composition: You will lead a 5–6 person Customer Success... ...portfolio of customers, driving retention, satisfaction, and scalable...CustomerPermanent employmentFull timeContract workRemote workFlexible hours3 days per week
- ...In short: As the Lead Store Advisor, you will elevate team performance... ...specific pillar of expertise—Customer, Experience, Store Operations,... ...experiences. As a team, we value authenticity, collaboration,... ...recruitment, advancement, and retention are free of discrimination. We...CustomerFull time
- ...bareMinerals, Laura Mercier, and Buxom. You will lead CRM strategy, drive loyalty program... ...translate insights into personalized customer experiences across digital touchpoints.... ...digital, and IT to optimize customer lifetime value and retention. #J-18808-Ljbffr Orveon GlobalCustomer
- ...is seeking an Engagement Manager to help customers fully adopt our AI-powered research... ...journey, guiding onboarding, adoption, retention, and growth, and serve as the day-to-day... ...provide proactive guidance to maximize value, and partner with product and engineering...Customer
- Scribd, Inc. is looking for a Senior Analytics Lead to own analytics for the Customer Operations organization in New York City. You will work closely with cross-functional teams to drive measurable outcomes and improve operational efficiency. The ideal candidate should...CustomerFlexible hours
- ...States to work with key accounts, drive adoption and retention, and identify expansion opportunities within our... ...ability to translate regulatory concepts into business value. You will collaborate with Product, Customer Success, Support, and Sales teams to optimize the platform...Customer
- Encamp seeks an Enterprise Customer Success Manager to steward a portfolio of high-value environmental accounts in a fast-paced, remote-first environment. You will... ...and Engineering to ensure proactive success and retention. You will leverage AI-enabled tools to monitor...CustomerRemote job
- ...and Google to TikTok and OOH, building systems that maximize customer lifetime value while meeting CAC targets. The role blends analytical rigor... ...a high-velocity creative engine, and partnering with analytics to track cohorts, retention, and LTV. #J-18808-Ljbffr ShefCustomer
$186.5k - $311k
...systems and workflows. As the Lead, Forward Deployed Engineering... ...bespoke work and improve time-to-value. Be accountable for... ...Prior experience leading complex customer deployments involving cloud infrastructure... ...(auditability, privacy, retention, model risk). Prior...CustomerVisa sponsorship
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