Game Manager

Game Manager Position

The Game Manager is responsible for coordinating game-day operations for all Highland High School athletic events. This position ensures that athletic contests are organized, staffed, and conducted in a professional, safe, and welcoming manner. The Game Manager oversees event workers, coordinates assignments, and serves as the primary point of contact for game-day logistics.

Essential Duties and Responsibilities:

• Coordinate and assign game-day workers for all athletic seasons, including ticket takers, concession stand workers, and event support staff.
• Recruit, schedule, and confirm workers to ensure all game-day assignments are filled.
• Maintain and submit accurate employee time sheets and work records for all event staff.
• Ensure visiting teams, officials, and event personnel are welcomed and directed upon arrival.
• Verify that ticket takers and event staff are in their assigned locations and fully prepared at least one hour prior to the start of each contest.
• Conduct pre-event walkthroughs to ensure facilities are ready for spectators, athletes, and officials.
• Communicate with athletic administrators, coaches, custodial staff, security personnel, and event workers before, during, and after contests.
• Address and resolve game-day operational issues in a professional and timely manner.
• Assist in maintaining a safe, organized, and positive environment for all athletic events.
• Ensure compliance with school, district, and athletic association policies and procedures.
• Perform other related duties as assigned by the Athletic Director.

Qualifications:

• High school diploma required; additional education or experience in athletics, event management, or related fields preferred.
• Experience coordinating events, supervising staff, or working in athletics is preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong leadership and interpersonal skills.
• Dependable, professional, and customer-service oriented.
• Ability to work evenings, weekends, and holidays as required by the athletic schedule.
• Ability to stand and walk for extended periods during athletic events.

Knowledge, Skills, and Abilities:

• Exceptional organizational skills and attention to detail.
• Ability to communicate effectively with students, staff, officials, volunteers, and the public.
• Strong problem-solving and decision-making abilities.
• Flexibility to adapt to changing schedules and unexpected situations.
• Commitment to providing a positive experience for athletes, coaches, officials, and spectators.

Working Conditions:

• Frequent evening and weekend work.
• Indoor and outdoor work environments in varying weather conditions.
• Moderate physical activity, including standing, walking, lifting, and moving event supplies as needed.

Reports To: Athletic Director