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Senior Help Desk Technician II - ITIL‑Driven Support

CGS Federal (Contact Government Services)

CGS Federal seeks a Senior Help Desk Technician to deliver Level 1 and 2 support for EOUSA end users, including senior management and attorneys, in a demanding government environment. The role requires strong ITIL-based ticketing, conference room setup, and end-user training. You will maintain inventories, generate proactive reports, and ensure effective remote and desk-side assistance for desktop and software applications. #J-18808-Ljbffr CGS Federal (Contact Government Services)

Vacancy posted 4 days ago
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