IT Help Desk & Service Delivery Lead
The City University of New York
The City University of New York's Craig Newmark Graduate School of Journalism seeks an IT Senior Associate to administer and oversee the Help Desk and end-user support program. Reporting to the Executive Director of Operations, this role ensures responsive technology support for faculty, staff, students, and partners across academic, administrative, and media environments. The position is designated as essential personnel and requires in-person work. #J-18808-Ljbffr The City University of New York
$120k - $160k
IT Manager - High Growth AI Infrastructure CompanyLocation: NYC Area. Primarily WFH... ...+ years of experience IT operations and service delivery. Must have experience managing MSP and IT... ...-on IT Operations & Service Delivery Lead to build and run the operating model for...SuggestedWork from home- Jobgether SRL is seeking an IT Operations Lead to oversee application support, incident handling, and service continuity across complex enterprise environments. You will design support processes, implement ITIL-based governance, and partner with technical and business stakeholders...SuggestedRemote job
- ...NY metro area. The role reports to the regional Infrastructure Service Management Lead and involves regular office presence. The candidate should have a Bachelor’s degree (or equivalent) with 3+ years IT support in financial services, strong multitasking ability, and...SuggestedWork at office
$120k - $160k
...Job Description Job Description IT Operations and Service Delivery Lead- NYC Area IT Manager - High Growth AI Infrastructure Company Location:... ...Operations management as we grow. What You'll Do Help define and mature our cloud identity and endpoint management...SuggestedOngoing contractLocal areaWork from home- ...organization and pioneer in industry cloud, helping life sciences companies bring... ...experts in Hungary. As a Cloud CRM Lead Consultant in our Commercial Managed Services team, you will drive customer engagements and lead project delivery for live Veeva commercial solutions...SuggestedRemote jobFull timeWork at officeLocal areaWork from home
$130k - $150k
...leagues in the US? Blue Mantis is seeking a highly skilled, versatile, strategic, and customer-focused Service Delivery Lead, with a strong foundation in enterprise IT systems to join our team. This role is responsible for serving as the technical liaison and trusted...Local areaRemote work- ...lasting growth for clients by helping them design, build, and run... ...through standout products and services; by building and delivering award... ...s voice and purpose. We help leading brands create and deliver the... ...role to lead the end-to-end delivery lifecycle of complex, global...Full timeLive inWork at officeLocal area
- ...Cambrian Consulting, based in New York, seeks a senior consultant to lead complex projects for financial services clients, overseeing planning, tracking, and delivery of strategic initiatives. The ideal candidate has 6–10 years in analytically intensive roles, deep...
- ...Information Technology Services Division is seeking an Information... ...the Tier 1/2 Service Desk Field Technician Unit... ...will manage service delivery across large-scale deployments... ...following duties: - Lead and manage the day-to-day activities of the IT Service Desk team to...Full timeWork at officeRemote workFlexible hours
- Turtle Trax S.A. seeks an SAP AMS Functional Service Delivery Lead to oversee delivery topics, issues, and escalation for SAP AMS. The role requires 5+ years of SAP AMS service management experience and deep expertise in Logistics modules (SD, PP, MM, EWM), FI-CO, and SuccessFactors...Remote job
- Blackboard, a leading EdTech provider, is seeking a detail-oriented systems administrator to act as the main customer contact for service delivery. You will oversee GUI administration, user/course management, and system-wide tools while coordinating across departments....
- Salute is seeking a Lead Pricing and Service Delivery Manager to drive pricing strategies and end-to-end service delivery across a multi-region base, including federal, commercial, and mission-critical opportunities. You will partner with Business Development, Capture,...
- ...JPMorganChase in New York seeks a VP-level Product Delivery Director in Securities Services to lead a dedicated team, govern a complex portfolio, and optimize investment governance with a multi-million dollar budget. You will set standards for program owners, elevate...
$155k - $165k
...Ascot offers clients leading financial security... ...and world class service — both pre- and post... ...Senior Vice President, IT Service Management,... ...for the delivery of IT Desktop Support, Service Desk and Access Management... ...accountability while helping build an engaged, high...Temporary workWork at officeLocal areaRemote workFlexible hours$112k - $160k
...Thornton is seeking a Global Service Management Lead (Manager) to join the... ..., enterprise-wide IT Service Management (... ...high-quality service delivery across a rapidly expanding... ...-sun Global Service Desk model spanning India,... ...about to join is ready to help you thrive. Here’s how...InternshipSeasonal workWork at officeLocal areaFlexible hoursShift work3 days per week$135k - $185k
...Service Management Lead Location: New York, NY Position: Service Management... ...and the contractor team for IT service management... ...technical, operational, service desk, government, and contractor... ...ability to support IT service delivery, technical operations, and contractor...Full timeContract workFor contractorsLocal area- Molaprise Group is seeking a Client Services & Technical Delivery Manager in New York, NY, offering a hybrid work arrangement. You will lead hands-on technical delivery, client services, and professional services engagements, balancing technical leadership with customer...
- CSAA Insurance Group is hiring a Senior Manager, IT Service Management - Remote to lead enterprise ITSM strategy and governance. You will oversee Incident... ...collaboration, and a strong ITIL-based mindset to align service delivery with business outcomes. #J-18808-Ljbffr CSAARemote job
- Ross Stores in Dublin, CA, is seeking an IT Manager II to lead design, deployment, and optimization of batch processing systems. You will partner with BI, IT, and operations to understand needs and deliver critical programs, building strong relationships with business stakeholders...Remote job
- Zachary Piper is seeking an IT Program Project Delivery Specialist to coordinate schedules, manage deliverables, and ensure cross-functional alignment on complex initiatives. This remote role supports projects across the United States and requires experience with MS Project...Remote job
- CSAA Insurance Group in the United States is seeking a Senior Manager, IT Service Management to lead enterprise ITSM strategy, governance, and service delivery in a remote capacity. You will drive incident, problem, change, and asset management across technology, security...Remote job
- CSAA Insurance Group is seeking a Senior Manager, IT Service Management to lead the strategy, governance, and continual improvement of enterprise... ..., Risk, and business teams, ensuring reliable service delivery and alignment with business priorities. You will oversee...Remote job
- CSAA Insurance Group is seeking a Senior Manager, IT Service Management to lead the strategy, governance, and continual improvement of enterprise IT service delivery. This remote role collaborates across IT, Security, Risk, and business teams to align ITSM with customer...Remote job
- CSAA Insurance Group, a AAA insurer, is seeking a Senior Manager, IT Service Management to lead enterprise ITSM strategy and governance, driving reliable technology service delivery. Remote role with broad cross‑functional collaboration across IT, Security, Risk, and business...Remote job
- Field Technicians is seeking a Project Delivery Coordinator to support daily operations, field service scheduling, and IT project delivery activities. This remote role is based in the San Francisco Bay Area, CA or Dallas - Fort Worth, TX or Austin, TX with openness to...Remote job
- DMI, LLC is seeking a Service Desk Lead to oversee IT support for a federal government contract. You will supervise a team of help desk technicians, ensure timely incident resolution, and maintain secure IT infrastructure while meeting federal regulations. Main responsibilities...Remote jobContract work
- The ASPCA is seeking a Senior Director, IT Service Operations to lead the IT service operations pillar across NYC headquarters, shelters, clinics... ...and engineers toward disciplined, measurable service delivery for 1,400+ staff. This is a leadership-focused role with...
- State Street is seeking an IT Program Project Delivery professional in the Boston area to analyze and input into FinTech design solutions that support rapid business growth. You will collaborate with Alpha Business, document implementation requirements, support testing,...Remote job
$95k - $130k
Blue Mantis is seeking a Project Manager to oversee billable IT services projects from startup through closure. You will collaborate with clients, delivery teams, vendors, and practices leaders to ensure scope, schedule, budget, acceptance criteria, and client objectives...Remote job- ...remote with occasional site requirements and travel; the posting notes a main location in Springfield, VA. You will lead a large 24x7 Service Desk, supervise IT support teams, manage key assets, and ensure high-priority incident handling while maintaining VIP standards and...Remote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Help Desk & Service Delivery Lead. Be the first to apply!
- service lead New York, NY
- family service coordinator New York, NY
- early intervention service coordinator New York, NY
- service coordinator New York, NY
- food service coordinator New York, NY
- IT service desk coordinator New York, NY
- service team leader New York, NY
- resident service coordinator New York, NY
- tenant services coordinator New York, NY
- member services coordinator New York, NY




