Logistics Coordinator

Description

Company Overview:

At Resource Transport LLC (RT), People Come First! As a privately held logistics company, RT is innovating the way companies view their drivers and logistics. We are committed to becoming an extension of our customers' business as a reliable teammate providing safe, seamless, integrated operations.


We are actively seeking individuals who are driven by a passion for exceptional customer service, prioritize safety, possess the drive to eliminate inefficiencies on location, and are committed to personal and professional career growth.


Through a relentless commitment to teamwork between leadership and personnel, we are on a mission to become a leading service provider in the oilfield industry, surpassing our competitors. Joining RT means embarking on a rewarding career with opportunities for growth as we expand our network of locations and services.

The Logistics Coordinator is responsible for all the mobilization and demobilization of company equipment and driver resources for maximum efficiency on his or her shift. This position requires a superior level of customer service in a fast-paced, high pressure team environment. The dispatch room is the central nervous system to the company. You will help facilitate issues with every aspect of the company.

Essential Duties and Responsibilities:

• First point of communication with all drivers for all their daily needs and questions.
• Determine the optimal utilization of company and/or third-party equipment to successfully meet customer demands and ensure timely delivery.
• Dispatch trip plans and various location status.
• Verifies and coaches drivers on utilizing their clocks appropriately.
• Assists with BOL audits.
• Assists with equipment swaps and moves by organizing drivers needed.
• Communicates with drivers going on or coming off reset to ensure smooth transition.
• Understand status of assigned well(s) and keep appropriate personnel informed.
• Utilize company software, Sand Drive, to its fullest capabilities.
• Forecast sand inventory levels and run daily reports for management.
• Make sure drivers adhere to their daily schedule and that they're ready to work at the appropriate times.
• Communicate with the RT maintenance team about breakdowns and other issues to ensure the truck is fixed in a timely manner.
• Communicate frequently with drivers and field operations to ensure safe and efficient sand delivery operations.
• Communicate with the customer on how the assigned wellsite is performing.
• Reroute and divert trucks accordingly to prevent and/or reduce demurrage.
• Manage high call volume and email communications throughout shift.
• Ensure compliance with standard DOT and company health and safety policies and procedures.
• Perform other related duties as assigned.

Requirements

Qualifications:

• Prior experience in a customer service, oilfield, or logistics role strongly preferred.
• Knowledge and understanding of basic DOT rules and regulations.
• Excellent verbal and written communication skills with the ability to work closely with drivers, company personnel, customers, and contractors.
• Ability to work weekends, holidays, and both day and night shifts.
• Computer proficiency and aptitude to successfully perform in a technology-driven environment.
• Self-starter with the ability to work effectively with personnel, management, the public, and customers.
• Strong organizational, prioritization, and problem-solving skills with the ability to efficiently manage a high volume of tasks.
• Strong mathematical aptitude and proficiency in Microsoft Excel.
• Must be able to read, write, and speak English.

Physical Requirements

• Ability to sit and work at a computer for extended periods of time.
• Ability to view computer screens and perform repetitive keyboard and mouse functions throughout the workday.
• Ability to occasionally stand, walk, bend, and reach while performing job duties.
• Ability to work in a fast-paced office and operational environment.

Behavioral Competencies:

• Dedication and commitment to teamwork and common goals.
• Ability to follow proper protocol for incident reporting and emergency situations.
• Strong morale character.
• Ability to be flexible and adaptable to the ever-changing needs of clients and industry.