Office Support Staff
Marlon Eilts Financial Services, Inc
Job Description
Job Description
We are looking for a professional, community-oriented individual to serve as supports staff in our Pontiac Agency. This part-time role (15-20 hours per week) or full-time role (40 hours per week) involves assisting clients, providing excellent customer service, and supporting office operations. Strong interpersonal skills and a commitment to the local community are essential. Candidates must obtain a Property & Casualty License within three months and a Life & Health License within a year.
BenefitsHourly Base Salary Based on Experience
Retirement Plan
Paid Time Off (PTO)
Flexible Schedule
Hands on Training
Career Growth Opportunities
Holiday Pay
Bonus program
Mon-Fri Schedule
ResponsibilitiesGreet and assist clients in person and over the phone in a professional manner
- Provide exceptional customer service by addressing inquiries and resolving concerns
- Support office operations, including administrative tasks and policy servicing
- Assist clients with insurance-related questions, policy changes, and claims support
- Maintain accurate records and documentation in compliance with company guidelines
- Work collaboratively with team members to ensure a seamless client experience
- Represent the company within the community by fostering positive relationships
- Stay informed about insurance products and industry updates to assist clients effectively
- Obtain and maintain required insurance licenses within the specified timeframes
- High school diploma or equivalent
- Strong customer service and communication skills
- Ability to work independently and manage multiple tasks efficiently
- Must be community-oriented with a professional and friendly demeanor
- Basic computer proficiency, including email, Microsoft Office, and data entry
- Must obtain a Property & Casualty License within three months of hire
- Must obtain a Life & Health License within one year of hire
- Previous experience in customer service, sales, or office administration is a plus but not required
Vacancy posted 26 days ago
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