Administrative/Operations Assistant - Entry Level

Job Description

Job Description

Benefits:

• Competitive salary
• Employee discounts
• Paid time off

Position Overview
Supporting one of the largest QSR brands, the Administrative/Operations Assistant plays a critical role in keeping two store locations running smoothly and efficiently. This position combines behind-the-scenes coordination with hands-on support, ensuring strong operational performance while contributing to a positive guest experience. You’ll work across locations in Channahon and Pontiac, IL, helping drive consistency, organization, and day-to-day success.

Why Join Us?

• Opportunity to support and influence operations across multiple locations
• Exposure to both administrative and in-store responsibilities
• Fast-paced environment where your work makes a visible impact
• Generous discounts on food/coffee

Key Responsibilities
Team & Guest Experience

• Partner with store leadership to drive a positive team environment 
• Maintain strong operational flow by supporting both back-office and in-store activities
• Assist with floor coverage and provide excellent customer service when needed
• Support brand standards, cleanliness, and overall store presentation

Business & Financial Performance

• Conduct weekly inventory counts and investigate discrepancies
• Ensure stores remain properly stocked through regular ordering
• Support performance tracking through audits and reporting

Administrative & Operational Support

• Create and manage schedules across two locations based on business needs
• Coordinate with vendors for maintenance, deliveries, and issue resolution
• Execute product ordering and monitor inventory levels, ensuring that the stores always have the appropriate stock
• Perform brand excellence audits and record store performance data
• Assist with merchandising and sales initiatives, including new product placement

What We’re Looking For

• 6-12 months of previous experience in a quick-service restaurant environment 
• Experience with scheduling, inventory management, and ordering supplies
• Strong communication skills, both written and verbal
• High attention to detail and a commitment to maintaining high standards
• Ability to stay organized and manage multiple priorities
• High school diploma or equivalent (background check required)

What to Expect

• Flexible schedule (5 day work week which includes one weekend day off, shifts typically start at 6:00AM and end at 2:00PM) 
• A dynamic role combining administrative responsibilities with hands-on support
• Work across two store locations as business needs require
• Active, fast-paced environment with some physical demands (candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.)