Technical Project Manager

Role Description

The Technical Project Manager leads and manages cross-functional technology initiatives through the full project lifecycle, including:

• Requirements gathering
• Planning
• Design
• Development
• Implementation
• Post-launch support

The role ensures high-quality delivery that is on time and within budget while balancing rigor with flexibility in a fast-paced environment. This role serves as a critical bridge between technical teams and business stakeholders, translating complex technical work into clear business outcomes across manufacturing and distribution operations.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field; or equivalent work experience.
• PMP certification or in active pursuit.
• Agile certification (e.g., Scrum, SAFe) preferred.
• 3–5 years of exposure experience in software development, systems integration, infrastructure, or IT operations.
• 2–4 years of experience in manufacturing, supply chain, distribution, or operational environments preferred.
• 4-7 years of experience managing technical projects through the full life cycle in IT, applications, infrastructure, data, or digital product environments.
• Experience coordinating technical teams, managing delivery dependencies, and working with Agile and Waterfall methods, including tools such as Jira or Azure DevOps.
• Proven experience managing ERP, WMS, TMS, or other enterprise system implementations.
• Strong collaboration, communication, facilitation, and risk management skills.
• Excellent verbal and written communication skills with the ability to translate technical concepts into business language for business stakeholders and non-technical audiences.
• Strong customer service mindset and sense of urgency to deliver results.
• Ability to think strategically, navigate ambiguity, and solve complex technical and organizational problems.
• Commitment to knowledge sharing, documentation, and continuous improvement of delivery practices.

Requirements

• Lead end-to-end delivery of technology projects and position the PMO as a strategic partner to the organization.
• Develop and manage project plans, charters, communication plans, testing plans, and implementation plans.
• Manage project scope, schedule, budget, resources, risks, and quality of deliverables.
• Coordinate cross-functional technology teams including developers, architects, QA, infrastructure, security, and Support throughout the project lifecycle.
• Identify, assess, and mitigate technical risks including integration dependencies, system performance, data integrity, cybersecurity, and compliance requirements.
• Oversee system implementations, integrations, proofs of concept, and production deployments, including post-launch monitoring, stabilization, and support.
• Manage vendors, software platforms, and implementation partners delivering technical capabilities and services.
• Oversee technology-focused change management to drive user adoption, training, and effective utilization of new systems and tools.
• Assist with driving the adoption and maturation of Agile methodologies across the organization.
• Apply Agile, Waterfall, and hybrid delivery approaches based on project complexity and stakeholder needs.
• Partner with the technical team to identify risk, deliverables, and outcomes.
• Travel up to 5% across ACR facilities (FTE).