Technical Sales Support Engineer

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.

Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what's special about each local marketplace.

Cowan Supply is one of those trade names and is looking for a Technical Sales Support Engineer at their Norcross, GA location.

Pay for Technical Sales Support Engineer is between $100,000 and $120,000 per year at this location.

Are you a mechanical engineer with a business mindset ? Do you enjoy networking and collaborating with others? Are you service-oriented and a self -starter ? If so, we'd like you to join our dedicated team as a Technical Sales Support Engineer .

About the Role:

You will:

• Serve as a technical and applications subject matter expert for sales teammates and external customers providing comprehensive product support and ensuring an exceptional customer service experience.
• Establish, maintain, and grow relationships with mechanical contractors and manufacturer vendor partners, facilitating product selection, training, and HVAC and/or mechanical system project execution.
• Support sales efforts through technical training, coaching, evaluation, inventory recommendations, and product support.
• Enable the sales team by functioning as a key resource for assistance with product selection and systems solutions, technical submittals and documentation, and value engineering and alternative solutions.
• Develop and maintain relationships with consulting engineers and engineering firms to drive project specifications and product preferences.
• Coordinate and actively call on engineers and contractors to support projects from design through installation
• Attend and participate in local engineering and industry organizations (ASHRAE, ASPE, etc.)
• Represent the business at industry events, customer meetings, jobsite visits, and networking functions

• Proactively identify new opportunities within the territory and help drive revenue growth across product lines.

• Maintain a current working knowledge of relevant technical issues by reviewing all technical bulletins and attending industry-related technical training functions and professional events.
• Successfully complete required safety and compliance training programs as assigned.

• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

• Bachelor's degree in Mechanical Engineering or a similar technical field.
• Possess a proper and valid driver's license
• 2 or more years of experience working as a mechanical contractor, Project Manager, Project Engineer, or in a similar position.

Our ideal candidate will also:

• Have a strong understanding of HVAC and mechanical systems, construction processes, and project workflows.
• Be familiar with distribution-based sales channels and project pipelines.
• Demonstrate excellent interpersonal and communication skills with the ability to communicate clearly with cross-functional teams and stakeholders.
• Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain appointment and customer contact files, and to analyze data.

• Demonstrate outstanding verbal and written communication, and generous listening skills.
• Be highly organized, a self-starter, and detail oriented. Be comfortable managing multiple projects simultaneously.
• Be able to build influential relationships and trust with customers and key business partners through open and interactive communication.
• Be able to demonstrate deep product knowledge to answer customer questions and identify opportunities to upsell orcross sell.
• Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.

The benefits of working with us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:

Full-time benefits (for team members working 30 or more hours per week):

• Medical, dental, vision, and prescription coverage
• Accident, Hospital Indemnity, and critical care coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare, dependent care, and commuter benefits
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
• Paid pregnancy and parental leave
• Paid day of community service

Full-time and part-time benefits:

• 401(k)
• Retirement cash account with company contributions
• Targeted training programs focused on your personal and professional growth
• Company wellness program
• Employee discounts
• College tuition benefits

*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.

EEOC Statement

Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.

Background Screening Statement
We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.