Case Manager

Case Manager

Shift: 900- 530

About the Role:

The Case Manager directly partners with clients within various Center for Hope programs, providing support and guidance in reaching client goals. The Case Manager receives referrals from Center for Hope partners, including government and community agencies. This position is responsible for conducting client and family needs assessments, linking to indicated services or programs and providing a warm hand-off, helping clients to complete service and program applications, conducting home and community visits, conducting workshops and support groups, liaising between client and community resources, accompanying clients to court dates and other hearings, and conducting various forms of community outreach and education. The Case Manager is also responsible for other pertinent duties as assigned by the Program Manager.

Key Responsibilities:

• The Case Manager will provide case management services to clients and families participating in the Center for Hope program.
• Receive client and family referrals and conduct initial needs assessments.
• Partners with clients in case planning and goal setting, continuously evaluating and recording progress made towards goals.
• Assist in vetting various community programs and agencies to ensure a trauma-informed and culturally appropriate environment and service delivery.
• Conduct other forms of case management, including: helping clients to complete various service and program applications, conducting home and community visits, engaging clients with empathy and compassion, etc.
• The Case Manager will conduct support groups and seminars on literacy, job readiness, anger management, resilience, coping mechanisms, conflict resolution, family engagement, parent-child bonding, and other pertinent topics.
• Identify areas of need and themes of client/family challenges and create curriculum for implementation in support groups and monthly seminars.
• Conduct seminars for clients on topics such as resilience, school engagement, family engagement, coping mechanisms, literacy, job readiness, anger management, youth engagement, caregiver/child bonding, life skills, and more.
• Provide community outreach, engagement, and education.
• Conduct presentations and trainings to community partners - agencies and community members - on interpersonal dynamics, trauma, program subject matter expertise, trauma-informed practices, culturally appropriate responses.
• Partner with Center for Hope programs to promote programming at community events and other gatherings.
• Attend various community events on behalf of Center for Hope and build relationships with community members, agencies, and other stakeholders.

Requirements:

• Education: Bachelor's degree required in Social Work, Human Services, Family Studies, Psychology or other similar field
• Experience: 1-3 years of experience

Pay Range: $23.75 to $39.12 Based On Experience

Benefits:

Medical, dental, and vision coverage starting the first of the month after hire, plus wellness programs and mental health support

403(b) retirement plan with employer match, pension, and life and disability insurance

Tuition reimbursement toward advanced degrees and specialty certifications

Generous paid time off, fitness discounts, and free on-site parking

Center For Hope:

As part of LifeBridge Health, you won't just respond to violence in our communities, you'll help break its cycle. The Center for Hope brings together clinicians, social workers, educators and city agency partners under one roof, and you'd be part of an integrated, first-of-its-kind model built to serve victims of all ages, races, ethnicities and religions, from cradle to old age. Here, your work has a direct line to outcomes: safer neighborhoods, kids with a path forward, families with real support. You'll collaborate across disciplines instead of working in a silo, and you'll be part of building a model other health systems look to as the standard.

About LifeBridge Health

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland.

Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.