Director, AI-Powered Contact Center Transformation
PricewaterhouseCoopers
PwC is seeking a Contact Center Transformation - Director to lead strategy and oversee development of software and product solutions that redefine client support experiences. You will guide business development, manage executive relationships, and mentor future leaders within PwC’s Advisory practice. You will collaborate across multidisciplinary teams to deliver cutting-edge contact center tech, leveraging data, analytics, and AI to drive service excellence and scalability across the PwC Network. #J-18808-Ljbffr PwC
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Director, AI-Powered Contact Center Transformation in New York, NY vacancy
- ...Capgemini Invent, frog, seeks a Director, Service & Contact Center Transformation in New York to guide AI-enabled customer service initiatives for high-volume, brand-critical interactions. You will lead cross-functional teams, shape market propositions, and manage engagements...Transformation
$137.5k - $229.1k
...clear guidance to others The Team AI & Engineering leverages cutting-... .... These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable... ...your inquiries to the Global Call Center (GCC) at ****@*****.***...TransformationLocal areaDeloitte
New York, NY1 day ago$175k - $225k
...operational, digital and cultural transformation, enabling the change they... ...Services firms and Directors…Thriving professional services... ...solution developmentExposure to AI/automation and modern data platforms... ...(e.g., Prism Analytics, Power BI, Tableau)Knowledge of security...TransformationFull timeLocal areaHuron Consulting Group
New York, NY2 days ago$195.42k - $370.53k
...Advisory practice is at the forefront of transformation, offering excellent opportunities for... ...in Advisory.KPMG is currently seeking a Director, Private Equity IT M&A -Due Diligence... ...platform and add-onacquisitions; utilize AI-powered tools to accelerate analysis, identify...TransformationH1bLocal areaKPMG
New York, NY7 hours ago$184.87k - $324.19k
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their... ...a career in Advisory.KPMG is currently seeking a Director, SAP IS-U -Power & Utilities for our Consulting practice.Responsibilities:...TransformationContract workH1bLocal areaKPMG
New York, NY4 days ago$225k - $265k
...and belonging everywhere you go. From transforming parking into a seamless drive-in,... ...you are Metropolis is seeking a Director of Applied AI to lead our newly formed Applied AI organization... ...years leading teams that shipped AI-powered systems in production ~ Maintain...TransformationTemporary workWork at officeLocal areaMetropolis Corp
New York, NY3 days ago$195.42k - $370.53k
...Advisory practice is at the forefront of transformation, offering excellent opportunities for... ...Advisory. KPMG is currently seeking a Director Insurance IT M&A - Due Diligence,... ...insurance technologylandscapes; implement AI-powered tools for predictive analytics on projecttimelines...TransformationH1bLocal areaKPMG
New York, NY1 day ago$127k - $250k
Director, Technical Product Manager:At BNY, our culture allows us to... ...teams harness cutting-edge AI and breakthrough technologies... ...collaborate with clients, driving transformative solutions that redefine... ...exceptional talent. Together, we power the future of finance - and...TransformationTemporary workWork at officeWorldwideFlexible hoursThe Bank of New York Mellon
New York, NY2 days ago- ...'ll work at the intersection of AI, product strategy, research, and business transformation. You'll help shape what gets built... ...Define, build, and evaluate AI-powered solutions, balancing user needs,... ...and technical decisions at the Director and VP level without direct authority...Transformation
adpinternalcareers
New York, NY5 days ago $143.4k - $216.9k
...DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive... ...career at the company leading workforce transformation in the agentic era? You’re in the right place... ...do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes...TransformationFull timeSalesforce
New York, NY4 days ago$166.3k - $225k
...thrive at the intersection of AI innovation and enterprise tooling... ..., piloting, and scaling AI-powered productivity tools. You will ensure... ...cost-efficient tooling as AI transforms the way we work.Key job... ...applying in isn’t listed, please contact your Recruiting Partner.The base...TransformationContract workFlexible hoursAmazon
New York, NY22 hours ago- A modern consulting firm is seeking an Account Executive to drive sales in AI Powered Finance ERP and Digital Cloud Transformation. You will manage the sales cycle, engage with senior finance leaders, and build strong relationships to foster growth. Candidates should have...Transformation
- ...JOB PURPOSE We’re seeking a Senior AI Sales Specialist to spearhead end-to-end AI transformation journeys for our financial services clients. In this director-level role, you will craft and... ...paint an aspirational picture of AI-powered productivity and decision-making....TransformationFull time
Acuity Analytics
New York, NY4 days ago $119k - $200k
...days per week CVP - Director, AI Search Department:... ...the United States, we are now transforming how we deliver on that mission... ...requirements, and commitment to human-centered relationships. Partner... .... Build and use AI-powered tools to accelerate strategy...TransformationTemporary workLocal areaHome office3 days per weekNew York Life
New York, NY5 days ago$124.8k - $171.6k
Become a part of our caring communityAs Humana continues its transformation into an AI-first enterprise, we are looking for a hands-on Senior... ...designers, data scientists, and business stakeholders to build AI-powered solutions that solve real enterprise problems. You will own...TransformationFull timeTemporary workApprenticeshipWork at officeRemote workRelocationShift work3 days per weekHumana
New York, NY3 days ago$125k - $145k
...proprietary distribution, data models, AI-enabled applications, and... ...AI-native products that transform how customers and agents interact... ...is our AI voice platform that powers intelligent conversational... ...or interview process, please contact ****@*****.***....TransformationFull timeWork at officeLocal areaRemote workMonday to FridayFlexible hoursRed Ventures
New York, NY2 days ago$120k - $150k
...Description:The Associate Director, Data Management &... ...semantic layering, and AI-enablementData... ...data.Serve as a point of contact for agency leadership... ...Proficiency with data transformation and data quality tools... ...direct experience with Power BI or Tableau is required...TransformationFull timeWork at officeLocal area3 days per weekMomentum Worldwide
New York, NY1 day ago$119.6k - $215.4k
...of leading strategic cross-organization, transformational programs? Do you thrive on managing... ...'s biggest moments without a glitch. AI: Enabling our customers to build, secure... ...we don't just support the internet; we power and protect it, because behind every great...TransformationWork experience placementWork at officeRemote workShift workAkamai Career Site
New York, NY1 day ago$155k - $175k
...compensation programs, AI and process... ...data pipelines using Power BI, scripts, and related... ...decisions. Work with the Director of Total Rewards to refine... .... Driving the digital transformation of the wealth management... ...Client Connected Human Centered Technology Forward...TransformationFull timeRemote workFlexible hoursInvestcloud
New York, NY7 hours ago$140k - $175k
...visibility across traditional search engines, AI-powered answer environments, Generative Engine... ...an innovative and growth-minded VP/Director, Search & AI Visibility to lead and... ...profitability, and AI-enabled operational transformation. The VP/Director, Search & AI...TransformationWork at officeSosemo
New York, NY10 days ago$160k - $190k
...Senior Power BI Engineer – Front Office Investment Data Company Overview: Business Integration... ...Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry...TransformationFull timeTemporary workRemote workWorldwideBIP US
New York, NY2 days ago$164k - $205k
...company whose mission is human transformation better have some fresh... ...acting as the initial point of contact for stakeholders. Set clear... ...industry-standard tools and AI capabilities creatively to solve... ...multiplier — Design and implement AI-powered workflows to accelerate...TransformationWork experience placementSummer holidayWork at officeLocal areaFlexible hours2 days per weekSupportFinity
New York, NY5 days ago- ...the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation... .... It is not just a vision; Parloa has powered over ONE BILLION interactions between... ...to drive successful enterprise AI transformations. You will also play a key role in helping...TransformationFull time
Parloa
New York, NY20 days ago $150.1k - $227k
...DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive... ...career at the company leading workforce transformation in the agentic era? You’re in the right... ...and ServiceNow ecosystem improvementsAI-powered workforce productivity solutions and enterprise...TransformationFull timeShift workSalesforce
New York, NY1 day ago$140k - $295k
...organization, the Real-Time Technology team powers the distribution of live market data... ...architectures, and exploring how AI-enabled and agent-based workflows can... ...Bloomberg's Real-Time technology is at the center of this transformation — powering the modernization of...TransformationTemporary workFor contractorsWork experience placementShift workBloomberg
New York, NY4 days ago$158.1k - $293.5k
...Thomson Reuters is seeking a Director, Forward Deployed Solutions (AI) to lead a customer-... ...software, digital transformation, or related customer‑facing... ...journalism and news. We are powered by the talents of 26,000... ...process, you may contact our Human Resources Department...TransformationWork at officeLocal areaFlexible hours$155.19k - $263.06k
...DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive... ...career at the company leading workforce transformation in the agentic era? You’re in the right place... ...do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes...TransformationFull timeSalesforce
New York, NY4 days ago$60k - $140k
...capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing... .... Connected through WPP Open and powered by Open Intelligence, clients see... ...the nature of your request and your contact information. The base salary...TransformationWork at officewppmedia
New York, NYa month ago$159.9k - $325.9k
Position Overview We are seeking a Director of Sales Operations,... ...just delegate) 5) Execution & Transformation Lead a small number of high-priority... ...of new processes, tools, and AI-enabled workflows Ensure... ...businesses to turn ideas into impact, powered by AI and driven by human...TransformationFull timeTemporary workLocal areaWorldwideAdobe Systems
New York, NY1 day ago$110k - $170k
...Cloud Infrastructure Engineer III) on the AI & Engineering team, you will be... ...priorities, operating environment, and transformation goals. Qualifications Required: Bachelor... ...direct your inquiries to the Global Call Center (GCC) at ****@*****.***....TransformationLocal areaRemote workDeloitte
New York, NY1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director, AI-Powered Contact Center Transformation. Be the first to apply!
Related searches
- ai director New York, NY
- director work from home New York, NY
- director of aviation New York, NY
- director of admissions New York, NY
- lifestyle director New York, NY
- director medical information New York, NY
- children's ministry director New York, NY
- director talent management New York, NY
- director of government affairs New York, NY
- director of automation New York, NY