Safety Associate

Safety Associate

A Safety Associate will be an individual with outstanding knowledge and keen understanding of front-line operations at Newfields. Observe and protect IMA Art, Galleries, Gardens, Guests and Staff by reporting all unauthorized activity. This role will be cross trained to assist with the implementation of our screening process. They will embody the values at Newfields including stewardship, inclusivity, service, and excellence. Safety Associates will move throughout the Galleries, Gardens, Lilly House, and Art and Nature Park remaining vigilant while also providing excellent customer service to Newfields guests.

Responsibilities

• Position will require prolonged standing and walking
• Completes daily art inventory
• Post and rove in all gallery spaces, Lilly House, the Gardens and Art and Nature Park observing guests and art to deter any interaction or damage to art.
• Report all incidents, accidents, or medical emergencies as required. Respond to emergencies, including medical, and alarms in the galleries and Lilly House.
• Implement appropriate emergency responses to fire, safety, and access procedures by following security procedures established for these emergency protocols.
• Strong written and verbal communication skills. Record daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
• Ability to monitor guest flow through metal detectors to ensure order and efficiency.
• Maintaining a calm, polite and professional demeanor during potentially stressful encounters with guests.
• Assist guests about general inquiries and museum rules by representing the Museum and security staff in a professional and customer service-oriented manner

Required Skills

• Applicant must have a base level understanding of email handling to send, receive and communicate through electronic mail.
• Applicant must have the ability to read and comprehend instructions, short correspondences, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the museum.
• Ability to add, subtract, multiply, and divide using whole numbers and decimals. Must be able to complete job duties using military time.
• Ability to comprehend and understand detailed written or oral instructions. The ability to think critically and deal with problems involving a few concrete variables in standardized situations.

Educations and/or Experience

• Applicant must have a high school diploma/ GED equivalent and the ability to complete the required security training for the position. General in use of computer programs such as Microsoft Office (Word/Outlook). Excellent customer service attitude and related experience is required.

Physical Demands of Work Environment

The physical demands and work environment characteristics described here are representative of that that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/ or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color, vision peripheral vision, depth perception, and the ability to adjust focus.

Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the position. The noise level in the work environment is usually moderate.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.