IT Service Desk Specialist
Heartland Technology Group LLC
Heartland Technology Group seeks an IT Service Desk Coordinator to be the first contact for client support requests. You will gather details, perform basic troubleshooting, and route complex issues to the appropriate technical team. You will document service tickets, monitor SLA compliance, and collaborate with IT teams via Teams, email, and ticketing systems. This role requires strong customer service and basic IT knowledge. #J-18808-Ljbffr
Vacancy posted 14 hours ago
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