Patient Access Clerk

Qualifications High school diploma or its equivalent is required Must have basic clerical skills, typing, filing, ability to communicate with the public, doctors, nurses and patients Ability to maintain composure when faced with difficult situations Must be able to handle confidential situations with tact Ability to work with computers, electronic devices, telephones, fax machines Must possess the ability to do multiple tasks simultaneously Must obtain crisis prevention certification (if scheduled to work in the ESD) Job Summary The Patient Access Clerk will perform all duties associated with the efficient registration of patients requiring services in the outpatient areas, the lab areas, and the emergency line for all in-patients. Duties Gathering of correct information to ensure the accurate billing and reimbursement through Patient Financial Services Check the patient’s paperwork ensuring that all orders are complete with diagnosis and requested test(s) Obtain identification and insurance information from each patient during the registration process Knowledgeable regarding outpatient registration versus in-patient registration Patient Access Clerks will be trained so that they may become proficient and maintain the standardized benchmarks for the department by alerting the Supervisor as supplies are needed Forwards reports of injury to appropriate agencies on industrial accidents as necessary Request cash co-payments, cash deposits and cash payments from each patient Accountable to provide accurate receipts for payment transactions Files any necessary department paperwork according to department guidelines Performs other duties as assigned Lifting Requirements Semi‑Sedentary: Sits and walks throughout workday. Generally lifting objects not more than 25 lbs. and/or carrying objects weighing 10 lbs. #J-18808-Ljbffr