Digital Project Manager

FreshForm is an award-winning digital product design and enterprise web development agency specializing in life sciences and technology. Since 2001, we have helped ambitious organizations transform complex products and challenges into intuitive, effective digital experiences. We are a small, senior-level team that combines design craft, technical expertise, and business strategy to deliver meaningful results for our clients. We work collaboratively across disciplines, without unnecessary layers or handoffs, and partner with leading organizations ranging from innovative growth companies to global industry leaders. Job Overview We are seeking a versatile project manager who thrives at the intersection of project delivery, design operations, and quality assurance. Key Responsibilities Lead projects from inception through completion, maintaining schedules, deliverables, budgets, and cross-functional alignment Collaborate with business consultants, designers, researchers, developers, clients, and partners to gather requirements and support accurate project scoping and estimation Build and maintain project briefs and requirements, budgets, schedules, milestones, and regular status reports to keep stakeholders aligned Clearly and accurately translate client vision, requirements, feedback, and scope changes into actionable tasks for internal design and web development or engineering teams Proactively communicate with clients regarding project progress, upcoming milestones, potential risks, and blockers Schedule and lead internal and client-facing meetings, ensuring clear and accurate meeting notes, decisions, and action items are recorded and distributed Maintain and organize task boards in Jira, Asana, and other project management tools, ensuring task statuses, deadlines, assignments, and dependencies remain accurate Manage the end-to-end UX and UI design delivery lifecycle, ensuring wireframes, UI components, Figma files, interactive prototypes, design specifications, and final production assets are completed, organized, approved, and handed off to development teams on schedule Provide oversight and quality reviews to ensure designs reflect project requirements and client feedback, and that front-end builds match approved Figma and design specifications across spacing, typography, responsiveness, and component states Regularly use AI platforms and tools to improve efficiency, strengthen project delivery, solve problems, and support company goals, while staying current on emerging AI capabilities and identifying opportunities to integrate them into team workflows Coordinate and support user research activities, including scheduling user interviews, organizing feedback and research data, translating insights into actionable tasks, and preparing research summary reports Develop a working understanding of each project’s technical architecture and create or update clear technical documentation, product documentation, and release notes Plan, track, and forecast internal team resources and workloads while coordinating external vendors and independent contractors assigned to projects Perform operational support tasks that help project workflows move smoothly and remove blockers across project, design, and development teams Additional Responsibilities Serve as the primary liaison for client troubleshooting by investigating reported issues, reproducing bugs, and coordinating timely solutions with the web development team Perform manual and automated testing across desktop and mobile environments to help ensure stable, production-ready releases Execute hands‑on content entry, build pages using existing UI components, and maintain page metadata, including meta titles, descriptions, and Open Graph information, following SEO best practices Support internal business operations by helping refine workflows, standard operating procedures, and team delivery practices Qualifications & Skills At least 5 years of experience in technical project management, digital project management, or a lead producer role Hands‑on experience with project management tools, specifically Asana and Jira Experience managing accessibility testing against WCAG standards Strong organizational, communication, documentation, and cross‑functional coordination skills Direct experience managing websites built on WordPress and Drupal Nice to have: Experience validating Google Analytics and GA4 implementations, including event tracking, tags, and data accuracy How We Work Our work is guided by a few core principles: Keep It Real. Communicate honestly, act with integrity, and bring authenticity to your work and relationships. Dig Deep. Approach clients, colleagues, and users with empathy. Seek to understand the real challenge before jumping to a solution. Stay Curious. Ask thoughtful questions, challenge assumptions, and continually look for better ways to work. Proceed With Purpose. Focus on work that solves meaningful problems and creates lasting value. Seek Excellence. Take pride in the details and hold yourself accountable for producing high‑quality work. Create Together. Great ideas can come from anywhere. Share openly, welcome different perspectives, and make the work better as a team. Use Data and Technology Thoughtfully. Let evidence inform decisions and use technology to improve the human experience, not complicate it. What You Can Expect At FreshForm, you will work alongside an experienced, collaborative team of strategists, designers, researchers, developers, and project leaders. You will contribute to meaningful digital products and experiences, work directly with clients and teammates, and have the opportunity to influence both the work we deliver and how we deliver it. We offer competitive compensation, a flexible and supportive work environment, health insurance, a retirement plan with company matching, paid time off, paid holidays, and additional benefits. FreshForm is a remote‑first company. For this search, we are currently considering only candidates who reside in San Diego County . Although the position is primarily remote, team meetings, client engagements, research activities, or other in‑person collaboration may occasionally take place in the San Diego area. Occasional travel may also be required depending on the project. #J-18808-Ljbffr