Bilingual Medical Receptionist

Bilingual Medical Receptionist

Addison Group is partnering with a well-established specialty medical practice seeking a Bilingual Medical Receptionist to join their front office team. This is an excellent opportunity for someone who enjoys working directly with patients, thrives in a team-oriented environment, and is looking for long-term stability in a healthcare setting.

The Bilingual Medical Receptionist will serve as the first point of contact for patients and visitors, providing exceptional customer service while supporting daily front office operations. This role requires strong communication skills, attention to detail, and the ability to multitask in a busy medical office environment. The ideal candidate will have prior medical reception experience, be comfortable discussing insurance benefits and patient financial responsibility, and be fluent in both English and Spanish.

Key responsibilities include:

• Welcome patients and visitors in a professional and friendly manner.
• Check patients in and out for office visits, testing appointments, and follow-up care.
• Answer incoming phone calls, route messages, and assist callers with scheduling needs.
• Schedule and reschedule appointments accurately.
• Process referrals and coordinate patient documentation.
• Collect co-pays, balances, and other patient payments while explaining financial responsibilities.
• Update and maintain patient demographic and insurance information within the EMR system.
• Assist with general front office administrative duties as assigned.
• Work collaboratively with the front office team and supervisor to ensure efficient patient flow.

Requirements include:

• Bilingual in English and Spanish required.
• 12 years of medical receptionist or healthcare front office experience required.
• Knowledge of insurance benefits, eligibility, co-pays, deductibles, and patient responsibility preferred.
• Strong customer service and communication skills.
• Ability to multitask and remain organized in a fast-paced medical office.
• High School Diploma or GED required.
• Comfortable working closely with patients, providers, and staff.

Additional details include:

• Schedule: MondayFriday, 8:30 AM 5:30 PM
• Occasional Saturday rotation after introductory period (8:30 AM 12:30 PM)
• Direct hire opportunity
• Medical office environment
• Immediate hiring need with quick interview and decision process
• Team-oriented atmosphere with hands-on support and training

Perks include:

• Direct hire opportunity with long-term career potential
• Stable weekday schedule
• Supportive and collaborative team environment
• Opportunity to work closely with patients and providers
• Fast interview and hiring process
• Established and respected specialty medical practice

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Reasonable accommodation is available for qualified individuals with disabilities, upon request.