Operations Manager

Position Summary The Operations Manager is a member of the Store Management team and plays a key role in supporting the Store Manager to lead daily operations, drive store execution, and build consumer loyalty to CVS/pharmacy through excellent customer service. Responsibilities Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Essential Functions Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with action plans for operational and service improvement Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills Advanced communication skills, leadership, supervision, and influencing skills Ability to work a full-time flexible schedule, including early morning, overnight and weekend shifts, overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High School Diploma or Equivalent (Preferred but not required). Job Details Anticipated Weekly Hours: 40 Time Type: Full time Pay Range: $19.00 – $29.00 Benefits This full‑time position is eligible for a comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility. EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr