Billing Doc. Support Specialist

Billing Document Support Specialist

The Billing Document Support Specialist provides clerical support to the Accounts Payable (AP) team by managing, scanning, and distributing vendor checks and related documents. This role ensures vendor payments are properly documented, organized, and mailed on time, supporting accurate records and smooth AP operations.

Key Responsibilities

• Open and organize vendor checks by product line
• Scan vendor checks and invoices into the document management system (SharePoint)
• Scan documents from the mailroom to the Billing offshore (Turkish) team
• Scan and save outgoing checks to SharePoint; mail checks with required documentation
• Answer assigned phone queue calls and advise contractors (drivers, translators) on payment/check status
• Occasionally print or copy documents for the Billing team
• Communicate with Billing Specialists to locate or provide check information
• Maintain accurate digital and physical filing for vendor-related documents
• Follow established Billing SOPs to ensure timely and compliant document handling

Required Qualifications

• High School Diploma or equivalent
• Experience in clerical, office support, or document handling
• Basic computer proficiency (Microsoft Office, scanners, printers)

Preferred Qualifications

• Prior accounts payable or vendor documentation support experience
• Familiarity with workers' compensation or healthcare industry

Skills Descriptions

Attention to Detail - Ensure checks and invoices are scanned, filed, and mailed accurately

Organizational Skills - Maintain document order by product line and meet mailing deadlines

Communication - Interact with AP team and contractors professionally via phone and in writing

Time Management - Prioritize scanning, uploads, and check mailings to meet strict timelines

Technical Basic Systems - Operate desktop scanner, printer, and basic Microsoft Office tools

Relationship Skills - Collaborate effectively with Billing Specialists and offshore team

Document Management - Scan, upload, and store documents in SharePoint and physical files

Work Environment & Physical Requirements

• Typical office environment, in office required
• May require occasional travel
• Ability to sit or stand for extended periods
• Lift up to 5 lbs, if applicable

Compensation & Benefits

• Competitive salary based on experience
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays

Diversity, Equity & Inclusion Statement

MTI America is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.