Administrative Assistant

Job Description

Job Description

Administrative Office Assistant

Company: Exceptional Logistics Inc.
Industry: Last-Mile Delivery and Logistics
Employment Type: Full-time
Location: 123 Polymer Drive Davisville, WV 26142
Schedule: Monday-Friday 9am-5pm

Position Summary

Exceptional Logistics Inc. is seeking a dependable and organized Administrative Office Assistant to support the daily operations of our last-mile delivery business. This position will provide administrative and clerical support to management, dispatch, drivers, and office staff involved in the delivery of Amazon packages.

The ideal candidate is detail-oriented, professional, comfortable working in a fast-paced environment, and able to manage multiple priorities while maintaining accurate records and clear communication.

Key Responsibilities

• Provide day-to-day administrative support for the office and operations team.
• Assist with driver check-in and check-out procedures.
• Maintain accurate records of driver attendance, schedules, routes, deliveries, and incidents.
• Prepare, organize, scan, file, and manage company documents and delivery-related paperwork.
• Enter and update information in company systems, spreadsheets, and software platforms.
• Answer phone calls, respond to emails, and communicate professionally with drivers, management, and business partners.
• Assist with daily dispatch and route coordination as needed.
• Track delivery issues, customer concerns, vehicle problems, and operational updates.
• Help monitor driver compliance with company policies and required documentation.
• Prepare reports, forms, schedules, and other operational materials.
• Support onboarding paperwork and administrative tasks for new employees.
• Maintain confidentiality of employee, customer, and company information.
• Order and maintain office supplies.
• Perform other administrative duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Previous administrative, office, logistics, dispatch, or customer service experience preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Proficiency with Microsoft Office or Google Workspace, including email, word processing, and spreadsheets.
• Ability to learn and use company software and delivery-management systems.
• Strong attention to detail and accuracy.
• Ability to remain calm and professional in a fast-paced environment.
• Ability to prioritize tasks and meet deadlines.
• Reliable attendance and a strong work ethic.
• Valid driver’s license may be preferred or required, depending on job duties.

Physical and Work Requirements

• Ability to work at a desk and use a computer for extended periods.
• Ability to occasionally lift, move, or organize boxes, files, or office supplies weighing up to [insert weight] pounds.
• Ability to work flexible hours, including weekends or holidays, when business needs require.
• Ability to work effectively in an office and delivery-operations environment.

Compensation and Benefits

• Pay: $21.50
• Health Insurance
• 401K Retirement
• Paid Time Off
• Opportunities for growth and advancement
• Supportive and team-oriented work environment

Exceptional Logistics Inc. is an equal-opportunity employer. We are committed to providing a professional, respectful, and inclusive workplace.