Office Administrator and Operations Coordinator

Voda Cleaning and Restoration Opportunity

Voda Cleaning & Restoration of Greater Phoenix provides professional cleaning and restoration services for homes and businesses, including carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water damage restoration, mold mitigation, air duct cleaning, and odor removal.

We are looking for a dependable, organized, and customer-focused Office Administrator and Operations Coordinator to support our customers, technicians, and daily operations.

Position Summary: This position is responsible for customer communication, scheduling, job coordination, recordkeeping, and general office support. The role is primarily office-based but may include occasional local visits to customer properties or active job sites.

Responsibilities:

• Answer calls, texts, emails, and customer inquiries
• Schedule and confirm appointments
• Enter and maintain accurate customer and job information
• Coordinate schedules and job updates with technicians and management
• Follow up on leads, estimates, payments, and customer questions
• Assist with invoicing, reporting, files, and office organization
• Support emergency restoration calls and customer communication
• Help maintain an organized calendar and efficient workflow
• Complete occasional local site visits for documentation, customer support, or operational needs
• Represent Voda professionally with customers, vendors, and team members

Qualifications:

• Administrative, customer service, scheduling, dispatching, or office experience
• Strong communication and organizational skills
• Professional phone and customer service presence
• Comfortable managing multiple priorities in a fast-paced environment
• Proficient with email, Microsoft Office, Word, Excel, and web-based systems
• Dependable, detail-oriented, and able to work independently
• Valid driver's license and reliable transportation
• Comfortable occasionally visiting residential, commercial, and restoration job sites

Experience in cleaning, restoration, home services, construction, property management, insurance, or another service-based business is preferred.

If you're looking for a company that values hard work, rewards performance, and offers real opportunities to grow, we want to hear from you!