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Service Scheduler

Ray Laethem Motor Village

Service Scheduler

Ray Laethem is looking to hire a full time service scheduler. At Ray Laethem dealership we are committed to delivering top tier customer service and automotive expertise. We're currently seeking a friendly, organized, and detail oriented Service Scheduler to join our team and be the first point of contact for our valued customers.

Company Overview:

  • Automotive dealership presence in the Motor City for over 40 years and growing
  • Community focused and committed to excellence

Job Responsibilities:

  • Greet customers in a professional and welcoming manner
  • Answer all incoming service related phone calls
  • Schedule service appointments efficiently and accurately
  • Cash out customers for both sales and service transactions
  • Reconcile the daily cash drawer
  • File and scan service documents promptly

Job Qualifications:

  • Computer literate to use basic software and scheduling tools
  • Valid Driver's License
  • Strong communication and customer service skills
  • Ability to multitask and stay organized in a fast paced environment
  • Previous experience in an automotive or customer facing roles is a plus
  • Familiarity with dealership management systems and DMS systems is a plus

Job Perks:

  • Excellent Medical, Dental, Vision, and Disability Insurance
  • 401K
  • Paid Holidays
  • PTO time that increases with years of service
  • Room for advancement within our company

Excellence is the obligation of all employees at Ray Laethem. We live and work each day by our company's core values:

  • Customer Service Above All Else
  • Pride in Our Team
  • Driven to Be the Best
Vacancy posted 3 days ago
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