Clinical Skills and Operations Specialist-Dixon Campus

Number of Positions In Requisition

1

Job Details

The Clinical Skills and Simulation Operations Specialist (CSSOS) supports the planning setup implementation and delivery of clinical skills labs and simulation activities at the assigned campus location. This role applies simulation and instructional technologies - including computers audio-visual (AV) systems networking clinical task trainers mid- and high-fidelity manikins and virtual and shared virtual reality platforms - to ensure effective learning experiences. The specialist maintains a safe organized and efficient simulation environment by managing equipment and inventory adhering to safety and infection control protocols and supporting faculty and facilitators during simulation sessions. Responsibilities include preparing and breaking down simulation activities troubleshooting technical issues and ensuring operational readiness of all equipment and supplies. This role also requires accountability for operational efficiency protection of student privacy and effective use of time and resources in lab and simulation settings.

Job Description

ESSENTIAL FUNCTIONS:

• Prepare set up and break down clinical skills labs and simulation activities including equipment supplies and technology
• Provide real-time technical support to faculty staff and students during simulation sessions
• Troubleshoot and resolve hardware and software issues; install and update applications and simulation software
• Maintain and service simulation equipment including computers manikins AV systems and emerging technologies (e.g. VR platforms)
• Facilitate simulation scenarios and operate manikins in support of academic programs
• Train faculty and staff on the use and operation of simulation technologies and equipment
• Maintain logs of equipment maintenance updates and repairs
• Manage inventory of simulation supplies and equipment including:

o Conducting regular inventory counts of durable and disposable items

o Monitoring and tracking inventory levels

o Preparing and submitting purchase requests for low-stock items

o Receiving inspecting and documenting deliveries

o Organizing and maintaining clean safe storage areas

o Investigating and resolving inventory discrepancies

o Preparing reports on inventory usage and trends

• Serve as a resource for simulation technology and IT-related inquiries
• Communicate effectively with the Director of Simulation campus simulation staff IT support external vendors and other stakeholders
• Collaborate with simulation leadership and staff across campuses to ensure consistency and best practices
• Maintain current knowledge of simulation technologies equipment updates and industry best practices
• Ensure compliance with safety protocols including sharps precautions and proper equipment handling and cleanup
• Interact professionally with faculty staff students and visitors in alignment with institutional values
• Perform other duties as assigned

OTHER FUNCTIONS AND COMPETENCIES:

This position requires the following:

• Exceptional diagnostic and troubleshooting skills
• Knowledge of IP networking and related network services
• Effective professional communication skills (written verbal and electronic)
• Ability to effectively work in a team environment
• Working knowledge of simulation products such as Laderal Gaumard and CAE
• Physical ability to lift move and set up equipment weighing up to 50 pounds without assistance

EDUCATIONAL/TRAINING REQUIREMENTS:

• High School Diploma or GED required. Bachelors degree in information technology and/or related field preferred..

CERTIFICATES LICENSES AND REGISTRATION :

• Certified Healthcare Simulation Operations Specialist (CHSOS) certificationpreferred.

EXPERIENCE REQUIREMENTS:

• Previous professional experience in healthcare academic institution or related discipline preferred.
• IT support experience preferred
• Project management experience preferred
• Customer service experience and excellent organizational and customer service skills
• Extensive experience with hardware/software platforms required including Microsoft Office (Word PowerPoint and Excel)

ADDITIONAL INFORMATION :

• Must be able to work evenings and weekends as required by simulation activities
• This position requires flexibility and adaptability in a dynamic environment with changing priorities and frequent interruptions

Additional Qualifications

Physical Demands
Lift and carry 40-50 lbs. Examples: Push/pull patients on bed stretcher (requires 29 lbs. push force) lateral transfers up to 50 lbs. of the patients weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling bending squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities requirements and working conditions for the position. It is intended to be an accurate reflection of the current position however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

300 Lakeside Drive Horsham Pennsylvania United States of America

Nationally ranked Jefferson which is principally located in the greater Philadelphia region Lehigh Valley and Northeastern Pennsylvania and southern New Jersey is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65000 people strong dedicated to providing the highest-quality compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrows professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic clinical and applied research. Thomas Jefferson University home of Sidney Kimmel Medical College Jefferson College of Nursing and the Kanbar College of Design Engineering and Commerce dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8300 students. Jefferson Health nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age race color religion creed sexual orientation gender gender identity marital status pregnancy national origin ancestry citizenship military status veteran status handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues including medical (including prescription) supplemental insurance dental vision life and AD&D insurance short- and long-term disability flexible spending accounts retirement plans tuition assistance as well as voluntary benefits which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues including those who work less than part-time(including per diem colleagues adjunct faculty and Jeff Temps ) have access to medical (including prescription) insurance.

For more benefits information please click here

Required Experience:

IC